Participants have a pretty good idea of what is working and what isn’t in the projects that affect them. There are few better ways to answer the ‘attribution problem’ (what changes were result of our project intervention?)
“Imagine a ladder with steps from 0 to 10, with 0 being the worst case scenario and 10 being the best; on which step of the ladder do you currently stand?”
A few years ago we had a novel idea—what if we could reward organizations that were actively focusing on learning and improving with more funding from GlobalGiving?
It has been quite the week, particularly in the US. We here at Feedback Labs are reflecting on how protests, movements, executive orders and checks and balances relate to feedback, and we’ll be sharing our thoughts in future pieces on this blog.
We recently completed our global Integrity Idol campaign – an annual TV show and citizen movement to find, film and celebrate honest government officials. It shifts the negative conversation around corruption from “naming and shaming” the wrong-doers, to a positive “naming and faming” public servants that are building accountability.
Nate Mandel January 25, 2017 At nonprofit organizations, communication is often at the crux of the services being offered. Nonprofit workers often aim to help those who participate in their program by advising, coaching, and questioning. They provide a lot of information – but often that information only travels one way – from the expert…
At Feedback Labs, we have started investigating the qualities of successful social movements. Among the tactics of the past decade’s most successful advocacy campaign – Marriage Equality – affirmative messaging was the most successful.
At LIFT a nonprofit supporting low income families across the US, we recently released a report describing our experience collecting member feedback. Listening Better outlines LIFT’s top ten lessons for designing and implementing a feedback survey targeting the people you serve through your work.
Sometimes gathering feedback from those we seek to serve can feel like a selfish thing. It can seem like an investment in our projects, our goals, ourselves. I need to listen to feedback so I know how to convince villagers in Malawi to sit on my village committee.
Many of us have already given up on our New Year’s’ Resolutions and we are only two weeks into 2017. If fewer than 10% us are likely to succeed in meeting our individual New Year’s resolution goals, how many of us are likely to succeed in our public sector transformation initiatives, like affordability, open governance, and homelessness?