Feedback Incentives Learning Group
The Feedback Incentives Learning Group is a group of funders and philanthropy support organizations dedicated to exploring ways to support nonprofits and motivate foundations to listen to and act on feedback from those at the heart of their work. At the heart of the learning group is the hypothesis that when stronger rewards for organizations that listen well are in place, thousands more nonprofits and funders will improve how they listen and respond to the people they serve. The learning group was founded in 2020 and is facilitated by Feedback Labs.
The group is learning about feedback incentives by:
- Testing monetary and social incentives that can support improvements in nonprofit and funder listening practices
- Surveying foundations to learn about their views of feedback and what practices they use to support and encourage grantees to listen better
- Hosting a series of Learning Talks between group members and experts in adjacent fields
- Publishing pieces to share their experiences with and perspectives on feedback incentives
Does this sound like a collaborative learning experience you’d like to be part of? Contact Megan Campbell, Senior Director of Programs and Strategy, at [email protected] to learn more about the Feedback Incentives Learning Group.
The Irritants for Change
The Irritants for Change are a group of feedback experts and nonprofit rating platforms that are committed to building shared incentives for nonprofits and philanthropy to listen and act on feedback. They aim to ‘irritate’ the sector in a way that encourages more and better listening. They were formed in 2018 and are facilitated by Feedback Labs.
In its first three years, the Irritants for Change laid the foundation for making listening and feedback the norm across nonprofits by:
- Developing a strong literature base so that nonprofits and foundations implementing feedback can ground their practice in an academic knowledge base, contributing to papers such as ‘Is Feedback Smart?’
- Creating a shared understanding of the characteristics of high-quality feedback practice with the Core Principles of Constituent Feedback.
- Rewarding nonprofits that share their listening practice through How We Listen, a nonprofit feedback self-assessment hosted on GuideStar by Candid that feeds into nonprofit ratings on Charity Navigator.
Developing knowledge and educational resources and engaging thousands of nonprofits through ‘How We Listen’ has only inspired the Irritants for Change to expand their vision. In the coming years, they will continue to motivate nonprofits and philanthropy to listen well by:
- Experimenting with metrics to better understand the quality of an organization’s feedback practice
- Evaluating How We Listen data to gain further insights on the state of nonprofit listening
Does this sound like work you’d like to contribute to? Contact Megan Campbell, Senior Director of Programs and Strategy, at [email protected]
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GlobalGiving is the largest global crowdfunding community connecting nonprofits, donors, and companies in nearly every country. We help nonprofits from Afghanistan to Zimbabwe (and hundreds of places in between) access the tools, training, and support they need to be more effective and make our world a better place. Since 2002, GlobalGiving has raised close to $300 million from more than 700,000 donors for efforts in 170 countries.
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The initial work that led to the creation of Feedback Labs was supported by the Center for Global Development. The Center for Global Development works to reduce global poverty and inequality through rigorous research and active engagement with the policy community to make the world a more prosperous, just, and safe place for us all. A nimble, independent, nonpartisan, and nonprofit think tank, CGD combines world-class research with policy analysis and innovative communications to turn ideas into action.