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Incentives

INCENTIVES FOR ORGANIZATIONS TO USE FEEDBACK

In order to make feedback commonplace in the social sector, we need to incentivize organizations to invest in their own feedback loops.

We believe that organizations will be motivated to do feedback if they are given the right recognition or reward.

We incentivize organizations to build strong feedback loops in three ways.
The first step to rewarding feedback is to create ground rules for what good feedback really is. Together with the feedback community, we have created a set of standards called the Core Principles of Constituent Feedback.
We design metrics in order to measure whether an organization is doing good feedback against the standards. For example, organizations can see how their feedback metrics stack up by taking the Feedback Quiz.
The feedback community rewards organizations that embrace feedback. We are developing rewards right now!