Learn About the Loop

Feedback Fundamentals will walk you through all six steps.

Let’s walk through what it means to “close the loop.” Whether you’re well versed in the jargon or new to the feedback community, this series will introduce you to ideas, frameworks, tools and approaches that we believe are essential for a strong feedback practice.

Feedback Fundamentals: Right, Smart, Feasible

We’ve defined what we think a closed feedback loop is in six discrete steps. From May through October, we’ll be…

Feedback Fundamentals: Buy-In

Last time, we examined design – the step in which you plan the rest of your feedback loop. This week, we examine the Collect step.

Feedback Fundamentals: Design

Feedback Fundamentals is all about building a strong core and realizing a vision of listening to the people you seek to serve.

Feedback Fundamentals: Collect

Welcome to Feedback Fundamentals. As the FBL team gears up for Feedback Summit 2017 (have you gotten your ticket yet?) we’ll be getting back to the basics and highlighting what it means to “

Feedback Fundamentals: Analyze

Congratulations! You have collected feedback from your beneficiaries! You’re probably staring at a stack of interview forms, a database of text responses, a giant excel spreadsheet of feedback data. Uh oh. Now what?

Feedback Fundamentals: Dialogue

Last time, we examined analyze – the step in which you look for patterns and information in the feedback data you’ve received. This week, we examine the dialogue step.

Feedback Fundamentals: Course Correct

Last time, we examined dialogue- the step in which you look for patterns and information in the feedback data you’ve received. This week, we examine the final step – course correct.