Join us in creating an equitable world where people shape programs that affect their lives. Our team values feedback and is committed to equity and inclusion. We prioritize well-being and foster a culture that is open and high-performing.
We love engaging with talented people. If you don’t see a role that fits your skills right now, don’t hesitate to reach out at [email protected].
Feedback Labs internships are rich and meaningful professional development opportunities. As an intern, you will work closely with our skilled and experienced team, gain meaningful experience, and advance our important mission. Past interns have helped create new training products, transformed our marketing and communication strategies, reported on our annual Summits, and much more. Joining Feedback Labs is a chance to work with a fun and inclusive team, learn from diverse and talented colleagues, and receive support to take the next big step in growing your career.
In addition to the experience of learning on the job, interns benefit from a weekly stipend, $100 professional development budget, and additional learning opportunities such as the StrengthFinders Assessment.
Though Feedback Labs is based in Washington, DC, you do not need to be! We encourage all applicants, US-based and international, to apply. The internship will be conducted remotely with the opportunity to come into the office if you are based in the local area.
- Act with integrity;
- Use their time effectively and value the time of others;
- Create their own direction and roll with the punches when necessary;
- Are equally thoughtful and action-oriented;
- Value kindness to those around them;
- Want to change the world for the better.
- Medical, Dental, and Vision Coverage (Premium covered for team members; Additional coverage options for dependents)
- Disability and Life Insurance
- 401(k) matching contributions (100% on the first 3% of your contribution, and 50% matching on the following 2% contribution)
- 20 days of vacation and 10 days of sick leave per year, 2 floating holidays, 8 public holidays & the one-week winter holiday at the end of December
- Access to Flexible Spending Accounts
- Access to Health Advocate, TalkSpace, One Medical, and other benefits through our Professional Employment Organization, JustWorks
- Paid parental leave
- Remote-first work culture and flexible work hours
- Work from home funds and computer reimbursement
- Annual professional development budget
- Dedicated meeting-free mornings and afternoons
- Access to the Open Gov Hub, a creative space for transparency and accountability-focused organizations that allows for collaboration and innovation among different groups; it also offers networking opportunities, brown-bag lunches, happy hours, access to a gym, and other activities.
Feedback Labs encourages applications from people of all races, genders, orientations, ethnicities, backgrounds, and identities, and strives to ensure inclusive and affirming benefits for all. If you need assistance or accommodations to fully participate in the hiring process, please contact us at [email protected]
We understand that there are numerous reasons why someone would read a job description and, despite “checking off most of the boxes”, decide not to apply. Research supports that self-selecting out of potential professional opportunity is particularly common among individuals with minoritized identities or identities that are marginalized in professional spaces such as BIPOC individuals, LGBTIQ+ individuals, persons with a disability, neurodivergent individuals, and individuals with a history of institutionalization (e.g. incarceration, immigration detainment, inpatient treatment, or chronic hospitalization). If you question whether or not you would be a “good fit” for Feedback Labs, please engage in an initial conversation with the position contact at [email protected]. Feedback Labs intentionally creates environments that value “culture add” over “culture fit”. We invite you to share how your unique identities, background, and experiences could add to our team.
We know that there is research that shows that wom*n and members of racially minoritized groups are less likely to consider anything other than full-time paid (mostly W-2) employment as “experience”, leaving out part-time employment, contract work, volunteer work (even senior level, such as board membership), self-directed projects, entrepreneurship, or internships (paid or unpaid) as “experience”. However, at Feedback Labs, we are interested in all the ways that you have acquired, developed, and mastered knowledge/content areas, skills, and abilities.When we ask a behavioral question (e.g., “Tell us about a time when…”), you may draw from any experiences that you believe are relevant and fully demonstrate your success in meeting the competency.
We are committed to fostering an equitable hiring process. For example, we include our hiring process in our job descriptions, so candidates know what to expect. We use our core competencies to establish clear selection criteria and use a standard set of questions for all candidates. Several team members participate in the interview process to include diverse voices and perspectives in the selection decision.
Here is an example of a typical hiring process:
- Screening call (20 mins)
- Second interview (1 hour)
- Take-home skills assignment (~90 minutes)
- Final interview (3.5 hours)
- Reference checks (10 mins each)
Feedback Labs’ salary ranges are determined using benchmarking data from DC-area nonprofits and are updated annually. When making an offer, Feedback Labs’ team carefully considers an applicant’s relevant experience and skills as they compare to our salary and title bands. We will make an offer that we believe is commensurate with experience.
During the hiring process, Feedback Labs is open to discussing and negotiating aspects of the job offer, including the salary. You are invited to propose a salary that you feel aligns with your experience and expectations. Please note that Feedback Labs will not negotiate salaries above the posted salary range.