Careers at Feedback Labs

Join us in creating an equitable world where people shape programs that affect their lives. Our team values feedback and is committed to equity and inclusion. We prioritize well-being and foster a culture that is open and high-performing.

We love engaging with talented people. If you don’t see a role that fits your skills right now, don’t hesitate to reach out at [email protected].

“Absolutely great team and partners, helping establish a new field and lead a movement.”

Anonymous employee

“Great team and work environment, meaningful work.”

Former Intern

“Great people to work with, good communication, and easy to work with remotely!”

Former contractor

Every Feedback Labs team member:
  1. Act with integrity;
  2. Use their time effectively and value the time of others;
  3. Create their own direction and roll with the punches when necessary;
  4. Are equally thoughtful and action-oriented;
  5. Value kindness to those around them;
  6. Want to change the world for the better.
Feedback Labs provides excellent benefits for its full-time employees and a fun, flexible, and healthy work environment, including:
Commitment to Diversity
We understand that there are numerous reasons why someone would read a job description and, despite “checking off most of the boxes”, decide not to apply.

Feedback Labs encourages applications from people of all races, genders, orientations, ethnicities, backgrounds, and identities, and strives to ensure inclusive and affirming benefits for all. If you need assistance or accommodations to fully participate in the hiring process, please contact us at [email protected]

Commitment to Diversity

We understand that there are numerous reasons why someone would read a job description and, despite “checking off most of the boxes”, decide not to apply. Research supports that self-selecting out of potential professional opportunity is particularly common among individuals with minoritized identities or identities that are marginalized in professional spaces such as BIPOC individuals, LGBTIQ+ individuals, persons with a disability, neurodivergent individuals, and individuals with a history of institutionalization (e.g. incarceration, immigration detainment, inpatient treatment, or chronic hospitalization). If you question whether or not you would be a “good fit” for Feedback Labs, please engage in an initial conversation with the position contact at [email protected]. Feedback Labs intentionally creates environments that value “culture add” over “culture fit”. We invite you to share how your unique identities, background, and experiences could add to our team.

Experience

We know that there is research that shows that wom*n and members of racially minoritized groups are less likely to consider anything other than full-time paid (mostly W-2) employment as “experience”, leaving out part-time employment, contract work, volunteer work (even senior level, such as board membership), self-directed projects, entrepreneurship, or internships (paid or unpaid) as “experience”. However, at Feedback Labs, we are interested in all the ways that you have acquired, developed, and mastered knowledge/content areas, skills, and abilities.When we ask a behavioral question (e.g., “Tell us about a time when…”), you may draw from any experiences that you believe are relevant and fully demonstrate your success in meeting the competency.

hiring process
At Feedback Labs, we are always iterating on our hiring process based on candidate feedback and in alignment with our organizational values.

We are committed to fostering an equitable hiring process. For example, we include our hiring process in our job descriptions, so candidates know what to expect. We use our core competencies to establish clear selection criteria and use a standard set of questions for all candidates. Several team members participate in the interview process to include diverse voices and perspectives in the selection decision.

Here is an example of a typical hiring process:

  1. Screening call (20 mins)
  2. Second interview (1 hour)
  3. Take-home skills assignment (~90 minutes)
  4. Final interview (3.5 hours)
  5. Reference checks (10 mins each)

Feedback Labs’ salary ranges are determined using benchmarking data from DC-area nonprofits and are updated annually. When making an offer, Feedback Labs’ team carefully considers an applicant’s relevant experience and skills as they compare to our salary and title bands. We will make an offer that we believe is commensurate with experience.

During the hiring process, Feedback Labs is open to discussing and negotiating aspects of the job offer, including the salary. You are invited to propose a salary that you feel aligns with your experience and expectations. Please note that Feedback Labs will not negotiate salaries above the posted salary range.