Kalyn Livernois | April 24, 2020 “We were planning to start collecting feedback in a new community this month, but COVID-19 has changed everything. Should we even be thinking about surveying our community now or should we wait until things settle down a bit more? “We normally hear feedback about our programs in person. What…
Paige Creigh | April 20, 2020 At GlobalGiving, we believe that local communities are the key drivers of social change. They understand what challenges they face and what it takes to overcome them. That’s why, when COVID-19 began its global spread, we knew that listening to feedback from communities across the world would be key…
Megan Wilson | April 16, 2020 Delta Dental of Colorado Foundation (DDCOF) believes that a healthy mouth leads to a healthy life. Over the past few years, DDCOF has evolved and shifted from being directive in our work to prioritizing partnership and learning in all that we do. Measuring the impact of our philanthropic investments…
Nate Mandel | April 14, 2020 Last month, my colleagues at Listen4Good, Fund for Shared Insight’s signature feedback initiative, laid out a compelling case for why, when it comes to closing the loop with clients who have participated in feedback surveys, nonprofits should just do it. In the weeks since then, the world changed…
Fayyaz Yaseen | April 6, 2020 As the world braces itself through the COVID-19 epidemic, the United Nations has warned that Pakistan could be amongst the hardest hit countries. The country’s current number of coronavirus patients stands at around 3000, but this is against the backdrop of some of the lowest testing rates in the…
Alex Carle | March 26, 2020 How can we enable New Power to be an integral part of finding solutions with the most marginalised and vulnerable? In the face of the global COVID-19 crisis, we can see the drive and motivation of governments, civil society, and healthcare providers but also the disconnect between the…
Pavani Peri | March 19, 2020 Most conferences have a long ramp-up period before attendees fully start to engage with each other. This was not the case at Feedback+San Juan. By the time I had taken in the beautiful view of the ocean from Indigo Room A (where our plenaries took place), I was pulled…
Valerie Threlfall and June Wang | March 16, 2020 “It means a lot that you want to know what we have to say. It shows you care.” “Having an organization say ‘we hear several of you want X and we are doing Y’ is unlike any organization I have ever heard of.” Reactions…
Soni Khanal | February 13, 2020 The Accountability Lab is making governance work efficiently for the public by supporting active citizens, responsible leaders, and accountable institutions. There have been various approaches around the world to build accountability especially by “naming and shaming” or “finger-pointing” the power-holders. This process has mostly led to an environment of…
Isadora Hastings February 12, 2020 At Cooperacion Comunitaria, we work to help vulnerable communities rebuild private and public spaces post-disaster in Mexico. One of the keys to this process is tuning in to the needs of indigenous communities and honoring their traditional knowledge, even as they may consider adapting or adding new technologies as they…