Meet the Team

Alexis Banks

(she/her)

Associate Director of Learning and Operations

Annie Grier

(she/her)

Director of Community and Equity

Britt Lake

(she/her)

Chief Executive Officer

Conor Huynh

(he/him)

Operations Coordinator

Megan Campbell

(she/her)

Senior Director of Programs and Strategy

Sophia Johnson

(she/her)

Community Associate

Alejandra Ona

(she/her)

Accountant

Jessica Moy

(she/her)

Feedback Trainer

Berilee Moussata

(she/her)

Strategy Intern

Fariha Raisa

(she/her)

LabStorm Contractor

Leiann Van Lange

(she/her)

Tools & Training Intern

Lily Kirschner

(she/her)

Marketing & Communications Intern

Alen Amini

Boston Consulting Group

Management Consultant

Katie Ensign

Jessie Ball duPont Fund
Vice President – Placemaking & Administration

Sabrina Hargrave

Brooklyn Community Foundation

Director of Programs

Jean-Louis Sarbib

World Bank

Former Senior Vice President

bryan simmons

Bryan Simmons

Arcus Foundation

Vice President – Communications

Dennis Whittle

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Co-founder

2019-2020 Feedback Fellows

Doussouba Konate

Accountability Lab Mali and Niger

Ilse Berenice Garibay Dueñas

Organismo de Nutrición Infantil, A.C.

Sanjay Fernandes

SOLE Colombia

Yvonne Petrasovits

Doorways of NWFL

2018 Feedback Fellows

Shondra Muhammad

SHAPE

Isadora Hastings Garcia

Cooperacion Comunitaria AC

Korvi Rakshand

JAAGO

Yotam Polizer

IsraAID

Rudra Neupane

PHASE Nepal

Samuel Boateng

CARE Ghana

Careers at Feedback Labs

Open Positions

Feedback Labs Summer 2023 Internships

Why apply for a Feedback Labs Internship?

Feedback Labs is a nonprofit organization that believes people are the best experts in their own lives, and they should ultimately drive the policies and programs that impact them. In order to make feedback the norm in aid, philanthropy, nonprofits, and government, Feedback Labs collaborates to create incentives, support feedback-related tools and training, and foster a community of people and organizations committed to listening.

 

Our team is dynamic and growing. We work smart, we work hard, and we have fun. As a Feedback Labs intern, you will work closely with the team, be trusted with great responsibility, and push the organization forward. Past interns have helped create new products, transformed our marketing and communication strategies, and written blog articles. Joining Feedback Labs is ​a ​chance ​to ​work ​with ​a ​fun ​and ​exciting team, ​learn ​from ​some ​of ​the ​most ​creative ​types ​in ​the sector, and be supported to take the next big step in growing your career. You are a great fit for our team if:

You are

  • Infinitely adaptable
  • Driven and hungry to succeed
  • Able to create your own direction and roll with the punches
  • Collected and proactive under pressure
  • The perfect balance of thoughtful and action-oriented
  • 100% committed to excellence

You can

  • Communicate the essence of complex concepts and concisely convey detailed information
  • Own your projects and responsibilities
  • Value giving and receiving of honest and constructive feedback
  • Manage competing priorities well, with great attention to detail
  • Project a professional, helpful demeanor

You will

  • Take on new opportunities
  • Jumpstart your career alongside the best and brightest
  • Join the Feedback Labs family

 

The Details

The internship will run from June 5 to August 19, 2023. 

Though Feedback Labs is based in Washington, DC, you do not need to be! We encourage all applicants, US-based and international, to apply. The internship will be conducted remotely with the opportunity to come into the office at 1100 13th St NW, Washington, DC 20005, if you are based in the local area. 

You must be available for a minimum of 20 hours per week. If you are working in another time zone, the expectation is that at least 50% of your working hours overlap with Feedback Labs’ core working hours (10am-4pm ET). 

 

Compensation:

This is an unpaid internship, but Feedback Labs offers up to: $100 per week for part-time interns; $200 per week for full-time interns; for reimbursable expenses that may be used to cover rent, food, supplies, or any other items that allow you to participate as your full self. Feedback Labs offers other benefits to all interns, including professional development funds and other learning opportunities. We are also happy to work with selected candidates to apply for academic credit where permitted by hosting institutions.

 

Internship Tracks

This internship is an opportunity to hone your unique skill set. Do you like strategic thinking? Research? Writing? When you apply for an internship, please indicate your order of preference for the following internship tracks, and we will try to match you to the role that best matches your interests depending on availability. 

 

Community

As a Community Intern, you will work closely with the Community Pillar (Director of Community and Equity + Community Associate) to cultivate these relationships. Tangibly, you will assist us with communications and blog support, engaging members through our prospective community outreach initiatives, flagship LabStorm meetings, landscape research, and creating a repository of equity/social impact in our feedback resources. 

If you love brainstorming on the best ways to engage people and have a passion for applying an equity lens to feedback, you should apply for this internship! Ideal candidates are social work students currently enrolled in an accredited social work program. We can be flexible and accommodate internship program dates as needed. Please note that the Community Internship is a part-time internship requiring a minimum of 20 hours per week with a weekly reimbursement amount of up to $100. 

Operations

In order for an organization to work towards its mission, it needs an efficient operations team to keep the trains running day to day.  Our operations team covers financial administration, HR, Board of Directors support, administrative tasks, and website maintenance. As an Operations Intern, you will help support the operations team to keep Feedback Labs running smoothly. Some projects might include CRM research, website management and IT support research, and recruitment metric benchmarking. 

 

We’re looking for an intern who is adaptable, comfortable using and learning new technology, and a problem-solver. Ideal candidates will have some experience with CRM platforms or synthesizing information into a digestible summary to share with team members. Please note that the Operations Internship is a part-time internship requiring approximately 20 hours per week with a weekly reimbursement amount of up to $100. 

 

Ready to Apply?

Show us who you are! Please fill out the Feedback Labs internship application form. Applications will be accepted on a rolling basis until April 2, 2023 at 6:00 pm ET.

 

Please avoid submitting photos of yourself in your application documents. 

 

About the Hiring Process

We will use the following hiring process to consider candidates. 

  • Written application via Typeform
  • Screening Call (10-15 mins)
  • Second interview (~30 min)

 

Commitment to Diversity: We understand that there are numerous reasons why someone would read a job description and, despite “checking off most of the boxes”, decide not to apply. Research supports that self-selecting out of potential professional opportunity is particularly common among individuals with minoritized identities or identities that are marginalized in professional spaces such as BIPOC individuals, LGBTIQ+ individuals, persons with a disability, neurodivergent individuals, and individuals with a history of institutionalization (e.g. incarceration, immigration detainment, inpatient treatment, or chronic hospitalization). We invite you to share how your unique identities, background, and experiences could add to our team.

Accessibility: Closed captioning is available during all Zoom interviews. If you need assistance accessing this feature, please let your interviewer know at the start of your interview! 

We’re committed to running an inclusive and accessible application process. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to [email protected].  

Venue: We conduct interviews over Zoom, with the camera off during the screening call round and camera on during the second interview. If you are unable to turn on the camera for any reason, please reach out in advance. Interviewees are invited to update their Zoom names with their pronouns.

Feedback Labs seeks to build a diverse team that reflects and amplifies the diversity of voices that need to be heard within societies from around the world. Feedback Labs encourages applications from people of all races, genders, orientations, ethnicities, backgrounds, and identifications, and strives to ensure an inclusive and affirming work environment for all. If you need assistance or accommodations due to a disability, please contact us at [email protected].

Apply for an FBL Internship

Commitment to Diversity: We understand that there are numerous reasons why someone would read a job description and, despite “checking off most of the boxes”, decide not to apply. Research supports that self-selecting out of potential professional opportunity is particularly common among individuals with minoritized identities or identities that are marginalized in professional spaces such as BIPOC individuals, LGBTIQ+ individuals, persons with a disability, neurodivergent individuals, and individuals with a history of institutionalization (e.g. incarceration, immigration detainment, inpatient treatment, or chronic hospitalization). If you question whether or not you would be a “good fit” for Feedback Labs, please engage in an initial conversation with the position contact at [email protected]. Feedback Labs intentionally creates environments that value “culture add” over “culture fit”. We invite you to share how your unique identities, background, and experiences could add to our team.

 

Accessibility: Closed captioning is available during all Zoom interviews. If you need assistance accessing this feature, please let your interviewer know at the start of your interview! 

We’re committed to running an inclusive and accessible application process. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to [email protected].  

 

Venue: We conduct interviews over the phone and with Zoom with camera on (unless communicated otherwise). Interviewees are invited to update their Zoom names with their pronouns.

 

Feedback Labs encourages applications from people of all races, genders, orientations, ethnicities, backgrounds, and identities, and strives to ensure inclusive and affirming benefits for all. If you need assistance or accommodations to fully participate in the hiring process, please contact us at [email protected]  

Launch your career alongside some of the best and brightest minds in aid, philanthropy, and government. We expect everyone at the Labs to contribute above and beyond their job description, improve their skills, and advance their careers. We are committed to supporting our team members on that journey.

Every FBL team member:

Owns their Role

You will take on real responsibility for overcoming challenges from day one. You will make noise, reach for new opportunities, and move the Labs forward.

Has an Entrepreneurial Spirit

You make smart, fast decisions and iterate on the results. You’ll have the freedom to experiment because we know you’ll find a way to succeed.

Expects Excellence

You’ll hold yourself to a high standard, and we’ll support you to achieve it. When the cards are down, you’ll jump in and help propel the team to new heights.

Perks and Benefits

Feedback Labs provides excellent employee benefits and a fun, flexible, and healthy work environment.

 

Career Development

We ensure that all staff receive in-house training and opportunities to develop new skills through challenging on-the-job assignments. We provide resources for external workshops and conferences to help team members meet their personal missions and grow in their careers.

Flexibility

FBL offers flexibility to accommodate employees’ individual schedules and support their efforts to maintain a healthy balance between serving our shared mission and pursuing personal passions.

Fitness Perks

All FBLers have unlimited access to the building’s well-equipped gym and twice-weekly yoga classes.

Benefits

Full-time salaried employees enjoy a robust benefits package that includes:

Medical, Dental, and Vision Coverage
Disability and Life Insurance
401(k) matching contributions
Vacation and Personal Leave
Flexible Spending Accounts

 

Listen to FBL staff speak about FBL’s unique work culture in this episode of “Better than Most,” a series on The Business of Giving podcast that features the best places to work among social good businesses and nonprofit organizations.