Meet the Team

Alexis Banks


Senior Manager of Learning and Operations

Britt Lake


Chief Executive Officer

Conor Huynh


Operations Coordinator

Megan Campbell


Senior Director of Programs and Strategy

Alejandra Ona



Carlos Mercado


Strategy Intern

Fariha Raisa


LabStorm Contractor

Leiann Van Lange


Tools & Training Intern

Madison McDaniel


Marketing & Communications Intern

Open call for new members to join the Feedback Labs board!


We’re excited to announce a 2022 call for candidates to be considered for Feedback Labs’ Board of Directors. Feedback Labs already has a world-class board and an ongoing internal board recruitment process, but it aspires to live its values by ensuring its board is open to the most qualified people in the world, regardless of whether they are already in our networks. To this end, Feedback Labs is looking to recruit two (2) new board members!


About Feedback Labs and our Board of Directors

Feedback Labs is a global network of more than 600 organizations that believe that people and communities should have a say in the programs that affect their lives. We make the case that listening and acting on feedback from constituents is the right thing to do morally and ethically, the smart thing to do to achieve better outcomes, and the feasible thing to do at scale. Feedback Labs’ objective is to create a ‘tipping point’ so that good feedback practice becomes the expected thing to do as well. We do this work with the belief that making people’s voices central to the decision-making process will revolutionize social impact and that the new norms that cement good feedback practice will help contribute to a more equitable world.

Currently, our Board of Directors is made up of five individuals from the feedback field with experience in domestic and international nonprofits, philanthropy, and official aid agencies. For many past and current board members, serving on the board is a way to invest in the field of feedback and advocate for the critical role of constituents’ voices in social impact work. It’s also an invaluable opportunity for personal and professional development! Join a great team of talented nonprofit and philanthropy professionals who, together with Feedback Labs’ CEO and staff, shape the strategic direction of the organization and oversee the organization’s financial sustainability and growth. 


Who should apply?

Feedback Labs is looking for board members from diverse backgrounds, and with varied professional and lived experiences, skill sets, perspectives, and voices to help Feedback Labs execute on its strategic vision and contribute their expertise to grow Feedback Labs’ capacity and impact. 


We are looking for board members who:

  • Are passionate about listening and incorporating feedback into programs and policies to achieve impact and foster equity;
  • Have experience using feedback to inform decision-making within an organization;
  • Have demonstrated a commitment to diversity, equity, and inclusion;
  • Have experience engaging in or strengthening professional networks or communities, like the feedback field;
  • Bring enthusiasm, experience, questions, and big ideas to strategic planning and organizational goal setting;
  • Are able and willing to represent Feedback Labs to broader audiences, and who may be in a position to help us build the reach and influence of our network;
  • Have comfort and experience with financial management and organizational budgeting.


What’s expected of Feedback Labs board members?

Feedback Labs’ board members are the fiduciary guardians of the 501(c)(3) nonprofit organization and take on an active role in one or more of our board committees: (1) Finance, Audit, and Compensation Committee, (2) Governance Committee.

Board members are expected to dedicate about 2-8 hours per quarter to working on Feedback Labs business. This includes attending quarterly Board of Directors meetings (option to attend either virtually or in person), occasional committee meetings, follow-up tasks related to those committee functions, participating in our annual Feedback Summit, and responding to requests from Feedback Labs staff, such as a review of title and salary changes, CEO expenses, etc.  

Once elected by the board, Directors serve a one-year term. Directors may be elected to serve an indefinite number of terms. Board positions are not remunerated.


Expression of Interest & Selection

We’re excited that you’re interested in joining our Board of Directors! Please complete our application form, including uploading your resume. If you believe someone you know would be a qualified candidate, please encourage them to apply. Applications are due by 11pm ET on May 31, 2022


The Board of Directors will review all applications and identify candidates to be interviewed. Selection will be made by a vote on the individual appointment of each proposed candidate for Director. Candidates will be notified by June 30, 2022. The announcement of newly appointed Directors will be posted on our website and shared with the Feedback Labs community later this year.


If you have any additional questions, please contact Britt Lake, Feedback Labs’ CEO, at [email protected] or Bryan Simmons, Board Chair at [email protected]

bryan simmons

Bryan Simmons

Arcus Foundation

Vice President – Communications

Dennis Whittle



Jean-Louis Sarbib

World Bank

Former Senior Vice President

Katie Ensign

Jessie Ball duPont Fund
Vice President – Placemaking & Administration

2019-2020 Feedback Fellows

Doussouba Konate

Accountability Lab Mali and Niger

Ilse Berenice Garibay Dueñas

Organismo de Nutrición Infantil, A.C.

Sanjay Fernandes

SOLE Colombia

Yvonne Petrasovits

Doorways of NWFL

2018 Feedback Fellows

Shondra Muhammad


Isadora Hastings Garcia

Cooperacion Comunitaria AC

Korvi Rakshand


Yotam Polizer


Rudra Neupane


Samuel Boateng

CARE Ghana

Careers at Feedback Labs

Open Positions

Launch your career alongside some of the best and brightest minds in aid, philanthropy, and government. We expect everyone at the Labs to contribute above and beyond their job description, improve their skills, and advance their careers. We are committed to supporting our team members on that journey.

Every FBL team member:

Owns their Role

You will take on real responsibility for overcoming challenges from day one. You will make noise, reach for new opportunities, and move the Labs forward.

Has an Entrepreneurial Spirit

You make smart, fast decisions and iterate on the results. You’ll have the freedom to experiment because we know you’ll find a way to succeed.

Expects Excellence

You’ll hold yourself to a high standard, and we’ll support you to achieve it. When the cards are down, you’ll jump in and help propel the team to new heights.

Perks and Benefits

Feedback Labs provides excellent employee benefits and a fun, flexible, and healthy work environment.


Career Development

We ensure that all staff receive in-house training and opportunities to develop new skills through challenging on-the-job assignments. We provide resources for external workshops and conferences to help team members meet their personal missions and grow in their careers.


FBL offers flexibility to accommodate employees’ individual schedules and support their efforts to maintain a healthy balance between serving our shared mission and pursuing personal passions.

Fitness Perks

All FBLers have unlimited access to the building’s well-equipped gym and twice-weekly yoga classes.


Full-time salaried employees enjoy a robust benefits package that includes:

Medical, Dental, and Vision Coverage
Disability and Life Insurance
401(k) matching contributions
Vacation and Personal Leave
Flexible Spending Accounts


Listen to FBL staff speak about FBL’s unique work culture in this episode of “Better than Most,” a series on The Business of Giving podcast that features the best places to work among social good businesses and nonprofit organizations.