2019-2020 Feedback Fellows
Doussouba Konate
Farah Fahd Abdulaziz Al-Wazeer
Ilse Berenice Garibay Dueñas
Lymari Benitez
Mohammad Jawad Zawulistani
Muhammad Rayhaan Ismail Sooliman
Dr. Pasquine Ogunsanya
Piter Harry Panjaitan
2018 Feedback Fellows
Ana Yris Guzmán
Nuestra Escuela, Puerto Rico & Caribbean Hurricane Relief Fund
Cora Sayre
Tiffany Stafford
Erika Tamayo
Shondra Muhammad
Imani Daniel
Isadora Hastings Garcia
Korvi Rakshand
Careers at Feedback Labs
Open Positions
Feedback Labs Summer 2023 Internships
Why apply for a Feedback Labs Internship?
Feedback Labs is a nonprofit organization that believes people are the best experts in their own lives, and they should ultimately drive the policies and programs that impact them. In order to make feedback the norm in aid, philanthropy, nonprofits, and government, Feedback Labs collaborates to create incentives, support feedback-related tools and training, and foster a community of people and organizations committed to listening.
Our team is dynamic and growing. We work smart, we work hard, and we have fun. As a Feedback Labs intern, you will work closely with the team, be trusted with great responsibility, and push the organization forward. Past interns have helped create new products, transformed our marketing and communication strategies, and written blog articles. Joining Feedback Labs is a chance to work with a fun and exciting team, learn from some of the most creative types in the sector, and be supported to take the next big step in growing your career. You are a great fit for our team if:
You are
- Infinitely adaptable
- Driven and hungry to succeed
- Able to create your own direction and roll with the punches
- Collected and proactive under pressure
- The perfect balance of thoughtful and action-oriented
- 100% committed to excellence
You can
- Communicate the essence of complex concepts and concisely convey detailed information
- Own your projects and responsibilities
- Value giving and receiving of honest and constructive feedback
- Manage competing priorities well, with great attention to detail
- Project a professional, helpful demeanor
You will
- Take on new opportunities
- Jumpstart your career alongside the best and brightest
- Join the Feedback Labs family
The Details
The internship will run from June 5 to August 19, 2023.
Though Feedback Labs is based in Washington, DC, you do not need to be! We encourage all applicants, US-based and international, to apply. The internship will be conducted remotely with the opportunity to come into the office at 1100 13th St NW, Washington, DC 20005, if you are based in the local area.
You must be available for a minimum of 20 hours per week. If you are working in another time zone, the expectation is that at least 50% of your working hours overlap with Feedback Labs’ core working hours (10am-4pm ET).
Compensation:
This is an unpaid internship, but Feedback Labs offers up to: $100 per week for part-time interns; $200 per week for full-time interns; for reimbursable expenses that may be used to cover rent, food, supplies, or any other items that allow you to participate as your full self. Feedback Labs offers other benefits to all interns, including professional development funds and other learning opportunities. We are also happy to work with selected candidates to apply for academic credit where permitted by hosting institutions.
Internship Tracks
This internship is an opportunity to hone your unique skill set. Do you like strategic thinking? Research? Writing? When you apply for an internship, please indicate your order of preference for the following internship tracks, and we will try to match you to the role that best matches your interests depending on availability.
Community
As a Community Intern, you will work closely with the Community Pillar (Director of Community and Equity + Community Associate) to cultivate these relationships. Tangibly, you will assist us with communications and blog support, engaging members through our prospective community outreach initiatives, flagship LabStorm meetings, landscape research, and creating a repository of equity/social impact in our feedback resources.
If you love brainstorming on the best ways to engage people and have a passion for applying an equity lens to feedback, you should apply for this internship! Ideal candidates are social work students currently enrolled in an accredited social work program. We can be flexible and accommodate internship program dates as needed. Please note that the Community Internship is a part-time internship requiring a minimum of 20 hours per week with a weekly reimbursement amount of up to $100.
Operations
In order for an organization to work towards its mission, it needs an efficient operations team to keep the trains running day to day. Our operations team covers financial administration, HR, Board of Directors support, administrative tasks, and website maintenance. As an Operations Intern, you will help support the operations team to keep Feedback Labs running smoothly. Some projects might include CRM research, website management and IT support research, and recruitment metric benchmarking.
We’re looking for an intern who is adaptable, comfortable using and learning new technology, and a problem-solver. Ideal candidates will have some experience with CRM platforms or synthesizing information into a digestible summary to share with team members. Please note that the Operations Internship is a part-time internship requiring approximately 20 hours per week with a weekly reimbursement amount of up to $100.
Ready to Apply?
Show us who you are! Please fill out the Feedback Labs internship application form. Applications will be accepted on a rolling basis until April 2, 2023 at 6:00 pm ET.
Please avoid submitting photos of yourself in your application documents.
About the Hiring Process
We will use the following hiring process to consider candidates.
- Written application via Typeform
- Screening Call (10-15 mins)
- Second interview (~30 min)
Commitment to Diversity: We understand that there are numerous reasons why someone would read a job description and, despite “checking off most of the boxes”, decide not to apply. Research supports that self-selecting out of potential professional opportunity is particularly common among individuals with minoritized identities or identities that are marginalized in professional spaces such as BIPOC individuals, LGBTIQ+ individuals, persons with a disability, neurodivergent individuals, and individuals with a history of institutionalization (e.g. incarceration, immigration detainment, inpatient treatment, or chronic hospitalization). We invite you to share how your unique identities, background, and experiences could add to our team.
Accessibility: Closed captioning is available during all Zoom interviews. If you need assistance accessing this feature, please let your interviewer know at the start of your interview!
We’re committed to running an inclusive and accessible application process. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to [email protected].
Venue: We conduct interviews over Zoom, with the camera off during the screening call round and camera on during the second interview. If you are unable to turn on the camera for any reason, please reach out in advance. Interviewees are invited to update their Zoom names with their pronouns.
Feedback Labs seeks to build a diverse team that reflects and amplifies the diversity of voices that need to be heard within societies from around the world. Feedback Labs encourages applications from people of all races, genders, orientations, ethnicities, backgrounds, and identifications, and strives to ensure an inclusive and affirming work environment for all. If you need assistance or accommodations due to a disability, please contact us at [email protected].
Commitment to Diversity: We understand that there are numerous reasons why someone would read a job description and, despite “checking off most of the boxes”, decide not to apply. Research supports that self-selecting out of potential professional opportunity is particularly common among individuals with minoritized identities or identities that are marginalized in professional spaces such as BIPOC individuals, LGBTIQ+ individuals, persons with a disability, neurodivergent individuals, and individuals with a history of institutionalization (e.g. incarceration, immigration detainment, inpatient treatment, or chronic hospitalization). If you question whether or not you would be a “good fit” for Feedback Labs, please engage in an initial conversation with the position contact at [email protected]. Feedback Labs intentionally creates environments that value “culture add” over “culture fit”. We invite you to share how your unique identities, background, and experiences could add to our team.
Accessibility: Closed captioning is available during all Zoom interviews. If you need assistance accessing this feature, please let your interviewer know at the start of your interview!
We’re committed to running an inclusive and accessible application process. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to [email protected].
Venue: We conduct interviews over the phone and with Zoom with camera on (unless communicated otherwise). Interviewees are invited to update their Zoom names with their pronouns.
Feedback Labs encourages applications from people of all races, genders, orientations, ethnicities, backgrounds, and identities, and strives to ensure inclusive and affirming benefits for all. If you need assistance or accommodations to fully participate in the hiring process, please contact us at [email protected]
Launch your career alongside some of the best and brightest minds in aid, philanthropy, and government. We expect everyone at the Labs to contribute above and beyond their job description, improve their skills, and advance their careers. We are committed to supporting our team members on that journey.
Every FBL team member:
Owns their Role
You will take on real responsibility for overcoming challenges from day one. You will make noise, reach for new opportunities, and move the Labs forward.
Has an Entrepreneurial Spirit
You make smart, fast decisions and iterate on the results. You’ll have the freedom to experiment because we know you’ll find a way to succeed.
Expects Excellence
You’ll hold yourself to a high standard, and we’ll support you to achieve it. When the cards are down, you’ll jump in and help propel the team to new heights.
Perks and Benefits
Feedback Labs provides excellent employee benefits and a fun, flexible, and healthy work environment.
Career Development
We ensure that all staff receive in-house training and opportunities to develop new skills through challenging on-the-job assignments. We provide resources for external workshops and conferences to help team members meet their personal missions and grow in their careers.
Flexibility
FBL offers flexibility to accommodate employees’ individual schedules and support their efforts to maintain a healthy balance between serving our shared mission and pursuing personal passions.
Fitness Perks
All FBLers have unlimited access to the building’s well-equipped gym and twice-weekly yoga classes.
Benefits
Full-time salaried employees enjoy a robust benefits package that includes:
Medical, Dental, and Vision Coverage
Disability and Life Insurance
401(k) matching contributions
Vacation and Personal Leave
Flexible Spending Accounts
Listen to FBL staff speak about FBL’s unique work culture in this episode of “Better than Most,” a series on The Business of Giving podcast that features the best places to work among social good businesses and nonprofit organizations.
Britt Lake
Chief Executive OfficerAt Feedback Labs, Britt leads a team working to change the norms in development, aid, and philanthropic policy to be more responsive to the people those policies aim to help. A founding member of Feedback Labs in 2014, Britt joined the organization as CEO in April 2019. Prior to this role, Britt was a member of the executive team at GlobalGiving, the world's first and largest global crowdfunding community. During her 12 years at GlobalGiving, Britt helped grow the organization to raise $400 million in support of thousands of community-led organizations in 170+ countries. She also built and managed the Disaster Recovery Network at GlobalGiving, which granted millions of dollars in small grants to local groups working to rebuild their communities after natural disasters and humanitarian crises. Britt has also worked at the Bill and Melinda Gates Foundation and with a variety of nonprofits throughout sub-Saharan Africa. Britt holds a B.A. in International Studies from the University of North Carolina - Chapel Hill, where she was a Morehead-Cain Scholar, a Master's in International Relations from the University of Cape Town (South Africa), and a Master's in Public Affairs from Princeton University's Woodrow Wilson School.
Dennis Whittle
Senior AdvisorDennis co-founded Feedback Labs. He has worked for over 30 years in international aid and philanthropy. He is also co-founder of GlobalGiving, the first global crowdfunding website, where he was CEO from 2000 to 2010. GlobalGiving has mobilized over $400 million for nearly 24,000 projects in 170 countries, fueled by hundreds of thousands of individual donors and 295 leading companies and foundations.
From 1986-2000, Dennis was an economist at the World Bank, where he worked in Indonesia, Russia, Papua New Guinea, and Niger on agriculture, housing reform, energy efficiency, structural adjustment, and innovation. His New Products Team created the Innovation and Development Marketplaces in the late 1990s.
Dennis has previously also been a Visiting Scholar at New York University, Visiting Lecturer at Princeton University, Professor of the Practice and Entrepreneur in Residence at UNC-Chapel Hill, Visiting Fellow at the Center for Global Development, and economist at USAID and the Asian Development Bank. He is a graduate of UNC-Chapel Hill, where he was a Morehead Scholar, and of the Woodrow Wilson School at Princeton.
Core Belief
Everyone should have an equal chance to be heard and to achieve.Feedback Superpower
Turning voices into conversations.Management Mantra
You don’t need my permission, but you do need to ensure it is spectacular.Megan Campbell
Director of Research, Learning, and EngagementMegan helps to set the learning objects and agenda for Feedback Labs by helping determine the right questions to ask, and how we should ask them. She manages the blog and other writing, and leads research and experimentation.
A systems design engineer by training, Megan has over a decade of experience promoting adaptive implementation in international development. She lived for five years in Malawi, working with Engineers Without Borders Canada to help national and local government officers experiment and develop new ways to improve water and sanitation service delivery. As Co-Director of EWB’s program in Malawi, Megan focused on finding ways to strengthen formal and informal feedback loops in the Malawian water and sanitation sector. She firmly believes that helping information travel within a system is a key prerequisite for learning and iterative improvement.
Upon her return to Canada Megan took on the management of Engineers Without Borders’ incubation portfolio. In that role, Megan mentored and supported early stage social enterprises working to transform service delivery in Sub-Saharan Africa. More recently, Megan worked with the Global Delivery Initiative secretariat at the World Bank to promote a common language with which to explore service delivery challenges and solutions. Megan is an Action Canada fellow and advisor to Fail Forward, and cheers with futility for the Toronto Blue Jays. She is a graduate of the University of Waterloo and the Woodrow Wilson School at Princeton University.
Core Belief
Local government is an underutilized key to closing feedback loops.Feedback Superpower
Making implicit assumptions explicitManagement Mantra
Hold strong opinions lightly.Camila Camborda
Project SpecialistCamila supports special projects at Feedback Labs. Having just finished a year-long fellowship at GlobalGiving, she is passionate about rethinking the current international development system, as well as creating solutions for the everyday work of managing a nonprofit. A new DC transplant, she graduated from Boston University with degrees in Economics and International Relations, and spent time working in education reform, local organizing, and college financial aid. In her spare time she enjoys doing yoga, biking to the library and searching for the city's best donut.
Core Belief
The people we often underestimate are the most capable agents of change.Feedback Superpower
Cultivating action on skills people have yet to discover.Management Mantra
Leaders clear the path for others to run down.Annie Hamburgen
Marketing AssociateAnnie manages Feedback Labs communication. She has always been enthusiastic about innovation, creativity and progressive thinking and recently obtained a bachelor’s degree in Entrepreneurship with a minor in Computer Science at the University of Rochester. She has been a successful youtube content creator and artist for the past 10 years and recently co-founded a startup textbook trading platform for students at her university. Beyond her interest in entrepreneurship and design, Annmarie is an avid hiker and mountain biker who takes every opportunity to get outside and enjoy the great outdoors.
Core Belief
People themselves are the best experts about their lives.Feedback Superpower
Amplifying the voices of the community in an accessible and engaging wayManagement Mantra
Embrace constructive criticismLynn Jin
Product and Strategy InternLynn is a product and strategy intern at Feedback Labs during the Fall 2019 semester. She is a senior and global leadership scholar at New York University, studying Mathematics and Public Health. Lynn has always been interested in turning theoretical knowledge into real-life impacts, and she is super excited to join the team and see how the theory of feedback loop can improve people's lives in various ways. During her free time, she attends Hackathon around the country, listens to and makes her own music.
Benilda Samuels
Nurse Family PartnershipChief Operations Officer
Benny is a seasoned bilingual integrated marketing communications executive with 25 years of experience developing and implementing communications campaigns that engage the hardest to reach populations; including teens, poor men of color, the underserved, Native Americas, and the working poor. Before joining Nurse-Family Partnership, Benny led the Denver campaign to reduce unintended pregnancies (a 40% reduction in Colorado), and various campaigns to increase access to publicly sponsored health care (Medicaid, the Child Health Plan Plus and sliding scale discount programs) for the uninsured. In her role of chief marketing and communications officer at Nurse-Family Partnership she serves as the lead strategist responsible for increasing referrals for NFP’s vision to scale plan; in addition to all national communications and outreach efforts.
Benny holds a Master's Degree in Mass Communications from the University of Colorado at Boulder, and an undergraduate degree from Denver University in Graphic Design. She is a native of Panama, and is married to a retired firefighter/paramedic. They have one son, Sergio, a sophomore at Grand Canyon University in Phoenix, Arizona. They live in Denver with their “strange but wonderful” mutt, Oreo.
Jean-Louis Sarbib
Jean-Louis Sarbib is currently Chief Executive Officer at Development Gateway, an international nonprofit social enterprise with the mission to reduce poverty in developing nations by improving aid effectiveness, governance, and transparency through information technology. Mr. Sarbib joined the board of the Development Gateway in 2004 and was elected chair in 2008. In March 2009, the board asked him to serve as chief executive officer. From 1980 to 2006, Mr. Sarbib was at the World Bank where he occupied a number of senior positions. From 1996 to 2000, Mr. Sarbib was the World Bank’s Vice President for Africa and from 2000 to 2003, the Vice President for the Middle East and North Africa (MENA). His last position (2003 – 2006) was as Senior Vice President for human development, with global responsibilities for the World Bank activities in education, health, social protection, and HIV/AIDS.
Upon leaving the Bank, Mr. Sarbib joined Wolfensohn & Company as a managing director from October 2006 to March 2009. A French national, Mr. Sarbib serves on the boards of World Links for Development, Ben-Gurion University of the Negev, The International Center for Conciliation, and FXB International. He served on the board of GAVI (the Global Alliance for Vaccines and Immunization) from 2003 to 2009, the board of UNESCO’s International Institute for Education Planning from 2003 to 2006, chaired the governing board of the UNESCO Institute of Statistics (2004-2006), and represented the World Bank at Head of Agency level at the UN-AIDS Committee of Co-Sponsoring Agencies.
He has taught at Georgetown University (2008-2010), and served as senior non-resident fellow at the Brookings Institution (2006-2010) and adviser to James Wolfensohn (2006-2010). Mr. Sarbib graduated from the Ecole Nationale Supérieure des Mines de Paris, before going on to the University of Pennsylvania for a master’s degree in city and regional planning. After working for the French Ministry of Industry as Deputy Director of the Groupe de Reflexion sur les Stratégies Industrielles (GRESI), he returned to teach in the United States, at the University of Pennsylvania and the University of North Carolina, Chapel Hill. In 2006, Mr. Sarbib was awarded an honorary doctorate by the University of Ouagadougou in Burkina Faso, and received a Lifetime Award for Diversity and Inclusion by the World Bank. He received numerous honors from the countries where he worked.
Bryan Simmons
Arcus FoundationVice President Communications
Bryan has more than 30 years of global experience in communications, brand management, and integrated marketing campaign development. He began his career at Strayton Advertising and Public Relations (later the Advanced Technology Division of Hill & Knowlton). Bryan held a number of executive positions in Marketing and Communications at Lotus Development Corporation and IBM Corp., including Vice President, IBM Americas, Vice President of Global Industry Communications, and Vice President of Marketing, IBM Lotus Software. He also launched IBM’s global alumni program and led the planning for IBM’s Centennial. He has served on the boards of Gay & Lesbian Advocates and Defenders, ACLU Massachusetts, Commonwealth Shakespeare Company, AIDS Action Committee of Massachusetts and Harvard Magazine. Bryan earned a bachelor’s degree in European History from Harvard College in Cambridge, MA.