
60 Decibels
60 Decibels makes it easy to listen to the people who matter most. Their Lean Data (SM) approach turns customer voice into high-value insights that help businesses maximize their impact.
60 Decibels supports the following stages of the feedback loop: Design, Collect, Analyze, Course Correct.
Tech Requirements: High tech (Smart phone/tablet apps, requires internet), Low tech (SMS, phone calls, radio, IVR)
Methods: Phone Surveys, Electronic surveys, Benchmarking, Impact Database
Cost: $$$
Location: Global, United States
Language: Multiple Languages, English