Equity & Justice

We support the fight for racial justice. Read our statement below.

High-quality feedback loops create trusting relationships where clients and service providers are equal, respected players in change-making. By building quality feedback loops, we can create the space for people to share their honest concerns and opinions about equity and advocate for inclusive change. When these concerns are respected and responded to, feedback can be a force for equity. But it must be done right.

This page includes a few quick examples of times that feedback has contributed to diversity, equity and inclusion goals. We also share thoughts from global leaders in the Feedback & Equity blog series, and stories from our friends at the Fund for Shared Insight in their #Feedback4Equity campaign.

Quick Examples

Prioritizing Women

When listening to community needs after the September 2017 earthquakes in México, Fondo Semillas decided to prioritize women’s needs that had been long ignored. Read more.

Improving Programming for Diverse Clientele

In response to feedback, an arts nonprofit changed its programming to offer a better experience for Black and Latinx clients. Read more.

Responding to Marginalized Citizens

Local governments are encouraged to prioritize feedback from marginalized groups in India through the 100 Hotspots Program. Read more.

Feedback & Equity Blog

Would you like to read more great examples? In this special 2019-2020 blog series, leaders from around the feedback community grapple with the tough questions and hard work that go into ensuring feedback drives us toward a more equitable future.


If you would like to learn more about the connection between feedback and equity, also check out work from our friends at Fund for Shared Insight.

Join the Conversation

Do you have a story or idea you would like to share about the connection between equity and feedback? Please send us a message at [email protected]. We would like to include your voice in this conversation.