Reimagining Climate Action Through Feedback

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The first 2019 Democratic presidential debate agreed more than any group of candidates that came before: our time to address climate change is running out. Air time on such a platform itself is a resounding success for environmental advocates and scientists alike, but if it doesn’t ultimately engage all stakeholders in the decision-making process then these national conversations won’t have the positive impact we intend. You know what we call soliciting opinions from those most affected by an issue? Feedback.

3TT: Work With Your HR and Measurement Teams to Improve Your Feedback Loops

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How often do you hear from your team or colleagues that collecting and responding to client feedback takes too much time? Time that they don’t have. Or, have you struggled to convince your colleagues that accountability to affected populations is everyone’s business, and not just the responsibility of the MEAL manager? Sound familiar? Let us look at some ways in which we can tap into existing business processes within your organization to make responsiveness a priority..

3TT: From data-to-action: how can we close the feedback loop for Ugandan police services?

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Citizen feedback is essential in improving critical public services, in particular in the justice sector of developing countries. Think about the moment you go to a police station to report a crime, or bail out a friend. Imagine that there is no anonymous way in which you could easily share your experience at that station, except for dropping a handwritten note in a wooden suggestion box that never gets em