The first 2019 Democratic presidential debate agreed more than any group of candidates that came before: our time to address climate change is running out. Air time on such a platform itself is a resounding success for environmental advocates and scientists alike, but if it doesn’t ultimately engage all stakeholders in the decision-making process then these national conversations won’t have the positive impact we intend. You know what we call soliciting opinions from those most affected by an issue? Feedback.
Meg VanDeusenJuly 25, 2019 This year, Feedback Labs made a bold decision. We spent the past 5 years building the reputation around our annual Feedback Summit, and this year, we decided to scrap it. After our 2017 Summit, we heard that attendees wanted a conference that boasted a greater diversity of voices in the room,…
In my last post, I talked about Labstorms, and how they have enabled hundreds of organizations across aid, philanthropy, government
Issel MassesJune 27, 2019 How do you get feedback in an environment where most people are disillusioned with the system and skeptical of the impact that participation can bring? While some in the development field work to define how to best facilitate and utilize feedback, for a very long time I struggled with how to…
Africa’s Voices helps government decision-makers, development agencies, service-providers and humanitarians design programmes that are grounded in people’s everyday realities. We do this by combining interactive media, mobile technology, and cutting-edge data and social science to listen intelligently to citizen feedback.
Feedback is the most terrifying, safe thing you can ask for. The process is often misunderstood as deeply personal, or threatens to bring back haunting memories of destructive criticism.
Hey there! I’m Corey Newhouse, the Founder and Principal of
How often do you hear from your team or colleagues that collecting and responding to client feedback takes too much time? Time that they don’t have. Or, have you struggled to convince your colleagues that accountability to affected populations is everyone’s business, and not just the responsibility of the MEAL manager? Sound familiar? Let us look at some ways in which we can tap into existing business processes within your organization to make responsiveness a priority..
As a student, it’s easy to fall into feeling voiceless. Some days, it feels like everything is holding me back, from administrative bureaucracy and student l
Citizen feedback is essential in improving critical public services, in particular in the justice sector of developing countries. Think about the moment you go to a police station to report a crime, or bail out a friend. Imagine that there is no anonymous way in which you could easily share your experience at that station, except for dropping a handwritten note in a wooden suggestion box that never gets em