In the midst of the worldwide COVID-19 pandemic, aid, philanthropy, non-profits and governments are rapidly reimagining the way they communicate and engage with their constituents. This blog series is a way for organizations to share stories about how feedback has helped them face COVID-19, give advice on closing feedback loops in a time of crisis, and share tools and resources to make rapid feedback easy.
Melanie Pinet and Carmen Leon-Himmelstine | July 30, 2020 International development research is often guilty of perpetuating colonial power dynamics. These dynamics show up when researchers design studies with a western gaze, fail to support local leadership in carrying out the study, or neglect to communicate the results of research back to the communities who…
Clara Ong and Damian Hajda | July 24, 2020 Socialsuite is a technology platform that helps organizations measure the impact of their programs on communities. In April, they launched a free COVID-19 impact monitoring tool so organizations could rapidly listen, understand, and act to help their people during the COVID-19 crisis. The tool also allows…
Piter Panjaitan | July 22, 2020 Bali Life is a small charity with a big heart. Since 2008, we have supported and empowered Balinese children and women through a variety of programs. Whether we are running a daycare center, school, sustainable farm, or our cataract surgery program, we focus on building deep relationships with the…
Feedback Labs | May 15, 2020 The COVID-19 pandemic has been a shock to our systems. While we work to recover, it’s also important that we ask ourselves what we’ve learned from this experience and how we can be better prepared for the next crisis. Disease epidemics are becoming more likely and the damage from…
Kalyn Livernois | April 24, 2020 “We were planning to start collecting feedback in a new community this month, but COVID-19 has changed everything. Should we even be thinking about surveying our community now or should we wait until things settle down a bit more? “We normally hear feedback about our programs in person. What…
Paige Creigh | April 20, 2020 At GlobalGiving, we believe that local communities are the key drivers of social change. They understand what challenges they face and what it takes to overcome them. That’s why, when COVID-19 began its global spread, we knew that listening to feedback from communities across the world would be key…
Fayyaz Yaseen | April 6, 2020 As the world braces itself through the COVID-19 epidemic, the United Nations has warned that Pakistan could be amongst the hardest hit countries. The country’s current number of coronavirus patients stands at around 3000, but this is against the backdrop of some of the lowest testing rates in the…
Britt Lake | April 3, 2020 When the Ebola crisis hit West Africa in 2015, one of the first responses was to build large field hospitals to treat the rapidly growing number of Ebola patients. As Paul Richards explains, “These were seen as the safest option. But they were shunned by families, because so few…