On November 2-3, we hope you will attend the Feedback Summit and talk with us about internal culture change, both in the public sector and otherwise. We have learned through observation and our own trial and error many painful lessons about the value of closing feedback loops and introducing new practices within the public sector.
Collaborating, learning and adapting (CLA) is USAID’s approach to organizational learning and adaptive management. Part of my work as Senior Monitoring, Evaluation, Research and Learning Specialist on the USAID LEARN contract is to build the evidence base that using a CLA approach improves organizational effectiveness and development results.
For all the talk about human-centered design, one very human factor often gets overlooked — a basic understanding of how power operates in relationships between people. This lack of understanding by design students and design teachers results in wasted funding, poorly prioritized projects, and broken promises to the very communities that are being served.
The Mobilisation Lab is a global learning and collaboration network to equip progressive movements and leaders to adapt and thrive in the digital, people-powered era. A key aspect of that work is improving the way all of us in the social change world plan and implement campaigns so that those campaigns are much better grounded in the needs and motivations of the people we’re trying to inspire to take action.
In the social services world, feedback has long been a pain point. We often don’t have the time or money to build formal feedback loops into program administration, and we usually gather it from written surveys and informal conversations. The problem is, the forms get filed away in a drawer and the feedback is biased.
Over the past couple months, I have had the privilege of working with the team at Feedback Labs to develop the Feedback Crash Course–a one-day course designed to equip practitioners with the knowledge, skills, and tools needed to close the feedback loop, leading up to the 2017 Feedback Summit in Washington, DC.
My name is Nathaniel, and I’m Feedback Labs’s new Media and Communications intern. At school I study English and edit a magazine, and when I started working at Feedback Labs a few w
My name is Rina and I’m Feedback Labs’ new Products Intern.
My name is Mama Sow, and I’m the new Research Intern at Feedback Labs.
We are approaching the one-year anniversary of the launch of the…