Last time, we examined dialogue- the step in which you look for patterns and information in the feedback data you’ve received. This week, we examine the final step – course correct.
Last time, we examined analyze – the step in which you look for patterns and information in the feedback data you’ve received. This week, we examine the dialogue step.
Congratulations! You have collected feedback from your beneficiaries! You’re probably staring at a stack of interview forms, a database of text responses, a giant excel spreadsheet of feedback data. Uh oh. Now what?
Welcome to Feedback Fundamentals. As the FBL team gears up for Feedback Summit 2017 (have you gotten your ticket yet?) we’ll be getting back to the basics and highlighting what it means to “
Feedback Fundamentals is all about building a strong core and realizing a vision of listening to the people you seek to serve.
Last time, we examined design – the step in which you plan the rest of your feedback loop. This week, we examine the Collect step.
We’ve defined what we think a closed feedback loop is in six discrete steps. From May through October, we’ll be…