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Closing feedback loops in aid, philanthropy, nonprofits, and government
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  • About Us
    • What is Feedback?
    • Our Mission & Values
    • What We Do
    • Core Principles
    • Team
    • Partners
    • Membership
    • Contact Us
  • Incentives
    • Funder Resources
  • Why Feedback Matters
    • Better Outcomes
    • Equity & Justice
    • Information is Power
  • Tools & Training
    • Access Quick Resources
    • Take the Feedback Quiz
    • Learn About the Loop
    • Tools Repository
    • Attend a Crash Course
    • Participate in a LabStorm
    • Feedback Champions
    • Feedback Tools Accelerator
    • Feedback Fellowship
    • Introduction to Feedback Mini Course
    • Feedback in the COVID-19 Response
    • Listening During COVID-19: A Framework for Funders
    • Get Personalized Help
  • Blog
  • Connections
    • Membership
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Author Archives: admin2

When will the World Bank prioritize learning over lending?

Ecosystem Op-EdsBy admin2July 6, 20152 Comments

Peter Senge explains how reports are not knowledge. Knowledge– defined as the capacity for effective change– requires learning and learning requires failure. To learn, the bank needs to create a safe place for failure.

What does the digital revolution mean for the “business” of development?

Ecosystem Op-Eds, Guest PostsBy admin2July 3, 2015Leave a comment

Feedback Labs met with the World Bank’s Ken Chomitz, co-author of the upcoming World Development Report: Internet for Development. How might ICT change how the World Bank listens to citizens? Can it move away from centrally-planned projects?

At what point in the future do we evaluate program success?

Ecosystem Op-EdsBy admin2July 1, 2015Leave a comment

We want to know if our social programs are working. But when, really, do we know? And
why do we often make the implicit assumption that positive change is linear across time? Feedback Labs looks at a recent evaluation of the Moving to Opportunity — a program that began in 1994.

LabStorm: Could we use citizen feedback to save 7 million lives?

LabStorm RecapsBy admin2June 29, 2015Leave a comment

You need “proof” of your problem (i.e. data) to show your local politicians. What if you could get this proof easily and cheaply?

43 Minutes vs. 991 Days (and counting)

Ecosystem Op-EdsBy admin2June 26, 2015Leave a comment

How long does it take for someone to hear your feedback and “close the loop”? Look at how our Feedback Labs member compares Uber to other service providers…

What are the limitations of Big Data as evidence? And where can feedback help?

Ecosystem Op-EdsBy admin2June 24, 2015Leave a comment

In a world that is extremely complicated, small data– surveys and human judgment– can find the holes in the Big Data and provide meaningful insight.

Nepal Update: Citizen Feedback in Times of Emergency

Ecosystem Op-EdsBy admin2June 22, 2015Leave a comment

What if citizens could get more information and provide feedback to those responsible for emergency service delivery? Members of Feedback Labs have set up mobile helpdesks to allow people in Nepal do exactly this.

LabStorm: Do you have an opinion on something you know nothing about?

LabStorm RecapsBy admin2June 19, 2015Leave a comment

A thoughtful opinion is more important than automatic one. How can we use deliberative polling to understand what people really want?

Closing the Loop: Reflections on the CECP 2015 Summit

Ecosystem Op-Eds, Guest PostsBy admin2June 19, 2015Leave a comment

Feedback Labs’ Dennis Whittle spoke at the CECP’s annual meeting in New York
City. Together with Douglas Sabo (VISA), Kim Symon (New Profit) and James Powell (UNICEF), he asked what is the role of technology, data, and citizen feedback for
informing social innovation?

LabStorm: What makes community driven development work?

LabStorm RecapsBy admin2June 15, 2015Leave a comment

At last week’s LabStorm, Feedback Labs hosted Damien de Walque, co-author of the research paper Information is Power. Can providing citizens with information be catalytic? The authors find that by providing information along with CDD projects, there are significant improvements in both health care delivery and health outcomes.

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