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Closing feedback loops in aid, philanthropy, nonprofits, and government
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  • About Us
    • What is Feedback?
    • Our Mission & Values
    • What We Do
    • Core Principles
    • Team
    • Partners
    • Membership
    • Contact Us
  • Incentives
    • Funder Resources
  • Why Feedback Matters
    • Better Outcomes
    • Equity & Justice
    • Information is Power
  • Tools & Training
    • Access Quick Resources
    • Take the Feedback Quiz
    • Learn About the Loop
    • Tools Repository
    • Attend a Crash Course
    • Participate in a LabStorm
    • Feedback Champions
    • Feedback Tools Accelerator
    • Feedback Fellowship
    • Introduction to Feedback Mini Course
    • Feedback in the COVID-19 Response
    • Listening During COVID-19: A Framework for Funders
    • Get Personalized Help
  • Blog
  • Connections
    • Membership
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Author Archives: admin2

When the Patient Knows Best

Ecosystem Op-EdsBy admin2August 3, 2015Leave a comment

Published: July 29, 2015 Author: Renee Ho In this piece, we look at how acceptable forms of evidence—and who creates…

Americans gave $358 billion to charity in 2014. Did “beneficiaries” have any say in the matter?

Ecosystem Op-EdsBy admin2July 30, 20152 Comments

Private philanthropy has the power to determine the lives of millions of people. Yet it doesn’t have to answer to any of these people.

Is the feedback related to actual behavior?

Ecosystem Op-EdsBy admin2July 28, 2015Leave a comment

Behavioral economists talk about the “intention-action” gap. Does feedback measure only intentions?

The Doctor is In: Regular Monitoring to Stay Healthy

Ecosystem Op-EdsBy admin2July 24, 2015Leave a comment

How is project M&E like a visit to your family physician or the coroner?

Net Promoter Score for the Nonprofit Sector: What We’ve Learned So Far

Ecosystem Op-Eds, Guest PostsBy admin2July 21, 2015Leave a comment

Feedback Labs members discuss the top 8 things to pay attention to

LabStorm: Can mobile phone surveys be 100 times cheaper and 10 times faster?

LabStorm RecapsBy admin2July 17, 2015Leave a comment

Louis Dorval from Voto Mobile talks to Feedback Labs about using mobile phone technology to hear from citizens in Afghanistan, Ethiopia, Mozambique, and Tanzania.

People of higher social class have less compassion for others. How can feedback help?

Ecosystem Op-EdsBy admin2July 15, 2015Leave a comment

Can providers of public goods and services do a good job if they cannot empathize with their beneficiaries?

How the U.S. Department of Veterans Affairs came to have a Chief Customer Service Officer

Ecosystem Op-EdsBy admin2July 13, 2015Leave a comment

After its 2014 scandal, the VA is collecting feedback to prevent killing its own constituents.

For effective course-correction: Whistleblowing or Rapid Feedback?

Ecosystem Op-EdsBy admin2July 10, 2015Leave a comment

Does the development sector need its own WikiLeaks? Would incorporating citizen feedback early and regularly improve projects and reduce the need for whistleblowing?

Is Technology a Bridge or a Jack?

Ecosystem Op-EdsBy admin2July 8, 2015Leave a comment

How do we make sure that tech doesn’t amplify structural disparities? How do we use it to be more inclusive?

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