At LIFT a nonprofit supporting low income families across the US, we recently released a report describing our experience collecting member feedback. Listening Better outlines LIFT’s top ten lessons for designing and implementing a feedback survey targeting the people you serve through your work.
Sometimes gathering feedback from those we seek to serve can feel like a selfish thing. It can seem like an investment in our projects, our goals, ourselves. I need to listen to feedback so I know how to convince villagers in Malawi to sit on my village committee.
Many of us have already given up on our New Year’s’ Resolutions and we are only two weeks into 2017. If fewer than 10% us are likely to succeed in meeting our individual New Year’s resolution goals, how many of us are likely to succeed in our public sector transformation initiatives, like affordability, open governance, and homelessness?
Here at Feedback Labs we are always looking for ways to incorporate feedback into our work. It isn’t always easy to ask for, hear and act on honest feedback, and we are constantly striving to improve our practice. In honour of the new year, we share with you our 2017 Feedback Resolutions!
At Feedback Labs we talk a lot about closing the loop, but how do you initiate a feedback loop in the first place? Setting yourself and your program up for success starts with smart design. DeCODE (the Global Delivery Initiative’s newest product) is a tool that can help you do just that.
A leadership compact signed by champions from 14 different international development organizations. A burgeoning online community sharing resources and ideas for adaptive development across agencies and sectors. A growing library of resources to link the digital development and development effectiveness communities.
As the year runs down we’re in a reflective mood at Feedback Labs. It’s been a year of exciting growth for us: our team doubled in size, with Meg and Megan joining Sarah and Dennis. Our network grew too: this year we reached over 200 organizations through LabStorms, Summits, and initiatives like the Practical Adaptation Network.
Anna Levy December 21, 2016 Feedback Labs is part of a research consortium focused, in part, on real-time data and…
I recently published the latest paper in AGI’s Art of Delivery series. That paper, Shoulder to Shoulder, outlines how external actors, particularly international partners, can work effectively with developing country governments to help them deliver services while building government capability.
Are we on the cusp of a global age of authoritarianism? You could be forgiven for thinking so.