My name is Mama Sow, and I’m the new Research Intern at Feedback Labs.
Here at Feedback Labs we stress the importance of 3 simple questions: what do people want? Are we helping them get it? If not, what should we be doing differently?
In public discussions and representations of the refugee crisis there is often something missing: the voice of refugees themselves.
We are approaching the one-year anniversary of the launch of the…
Feedback can be simple. I recently learned that a simple feedback tool I designed over three years ago is still going strong and is about to be scaled up massively.
Last time, we examined design – the step in which you plan the rest of your feedback loop. This week, we examine the Collect step.
Here at the Open Gov Hub (home of Feedback Labs!), we constantly think about creating a culture that sparks collaboration
Feedback mechanisms at airport security checkpoints, or the entrance of the World Bank, are inviting. The smiley faces clearly display a range of emotions easy to identify. The buttons themselves are just begging to be pushed. It’s visual. It’s intuitive. But does it effectively close the feedback loop?
Data is powerful. We use data to answer questions, understand problems, and arrive at better solutions. But when stakeholders are interested in different indicators, it’s no easy task to the kinds of data to gather in the first place.
Habitat for Humanity partners with individuals and families to build or improve an affordable, decent place to call home. A family’s transformation may start with their home, but we believe it advances when they remain engaged in their community. We tested this theory using a grant from the Fund for Shared Insight to pilot a feedback loop project. During the course of the project, we tracked and encouraged community engagement in 12 neighborhoods across the country.