Feedback Fundamentals: Design
Feedback Fundamentals is all about building a strong core and realizing a vision of listening to the people you seek to serve.
3TT: Connecting the Dots in Gray Areas
My name is Mama Sow, and I’m the new Research Intern at Feedback Labs.
Are You Being Served?
Here at Feedback Labs we stress the importance of 3 simple questions: what do people want? Are we helping them get it? If not, what should we be doing differently?
LabStorm: Listening for Feedback in Refugee Communities
In public discussions and representations of the refugee crisis there is often something missing: the voice of refugees themselves.
3TT: It’s as easy as 1-2-3
We are approaching the one-year anniversary of the launch of the…
Blue Ribbon Feedback
Feedback can be simple. I recently learned that a simple feedback tool I designed over three years ago is still going strong and is about to be scaled up massively.
Feedback Fundamentals: Buy-In
Last time, we examined design – the step in which you plan the rest of your feedback loop. This week, we examine the Collect step.
3TT: Collecting Feedback in a Coworking Community (Let the People Vote for their Coffee)
Here at the Open Gov Hub (home of Feedback Labs!), we constantly think about creating a culture that sparks collaboration
Labstorm: Feedback is in the Air
Feedback mechanisms at airport security checkpoints, or the entrance of the World Bank, are inviting. The smiley faces clearly display a range of emotions easy to identify. The buttons themselves are just begging to be pushed. It’s visual. It’s intuitive. But does it effectively close the feedback loop?
DataStorm: Global Value Exchange
Data is powerful. We use data to answer questions, understand problems, and arrive at better solutions. But when stakeholders are interested in different indicators, it’s no easy task to the kinds of data to gather in the first place.