For all the talk about human-centered design, one very human factor often gets overlooked — a basic understanding of how power operates in relationships between people. This lack of understanding by design students and design teachers results in wasted funding, poorly prioritized projects, and broken promises to the very communities that are being served.
Fifteen self-driving vehicles assembled in the Mojave Desert, competing to win $1 million dollars. All they have to do is be the first driverless car to conquer a rugged 142-mile course.
The Mobilisation Lab is a global learning and collaboration network to equip progressive movements and leaders to adapt and thrive in the digital, people-powered era. A key aspect of that work is improving the way all of us in the social change world plan and implement campaigns so that those campaigns are much better grounded in the needs and motivations of the people we’re trying to inspire to take action.
Welcome to Feedback Fundamentals. As the FBL team gears up for Feedback Summit 2017 (have you gotten your ticket yet?) we’ll be getting back to the basics and highlighting what it means to “
In the social services world, feedback has long been a pain point. We often don’t have the time or money to build formal feedback loops into program administration, and we usually gather it from written surveys and informal conversations. The problem is, the forms get filed away in a drawer and the feedback is biased.
With hundreds of thousands of effective nonprofits doing good work
Over the past couple months, I have had the privilege of working with the team at Feedback Labs to develop the Feedback Crash Course–a one-day course designed to equip practitioners with the knowledge, skills, and tools needed to close the feedback loop, leading up to the 2017 Feedback Summit in Washington, DC.
In June 2015, the Internal Revenue Service (IRS) released a flood of information on US nonprofits by making electroni
My name is Nathaniel, and I’m Feedback Labs’s new Media and Communications intern. At school I study English and edit a magazine, and when I started working at Feedback Labs a few w
A few months ago we wrote about what it takes to support the movement around adaptive management – a movement of many names