Earlier this year, Feedback Labs hosted Unpack Impact for the first Decolonizing Design LabStorm, where they presented a recipe for a user-centered design process. Jess Rimington and Joanna Levitt Cea of Unpack Impact spent the past few months categorizing these ingredients into actionable, quantifiable steps.
Last month, more than 140 feedback enthusiasts gathered in Washington DC at the second annual Feedback Summit – Feedback Summit 2016: From Talk to Action. This year’s conversations centered on concrete, practical steps towards closing feedback loops in our work.
In October, Dennis spoke at Impact Convergence in Atlanta on the topic of social entrepreneurship and the frontiers of impact measurement. In preparing his talking points, we had to ask ourselves, what are the frontiers of impact measurement?
At the Feedback Summit 2016: From Talk to Action, we convened 80 different organizations that spanned from domestic service-providers and governments, to international aid agencies and practitioners, to US and UK funding organizations. The two days were filled with conversation around how to make the closing of feedback loops a feasible practice.
In the hours after Donald Trump’s election, the Facebook posts of my Democrat friends were all the same. They were devastated by his victory. They vowed to fight against his policies. And they were convinced that the country, in electing Donald Trump, had chosen hatred, racism and misogyny.
A lot had changed since my last support visit to _Utarpradesh– the project team had now fully embraced the feedback mechanism. They were thriving: listening and being responsive to community questions, suggestions and concerns. A stark contrast to my first visit, where I’d left feeling in a spin, overwhelmed by the diversionary tactics that thwarted my scheduled plans to help the team set up a feedback system.
Feasible. It’s a pragmatic word, practical and unassuming. Aspiring to feasibility is to reach for concrete ground ahead rather than for the stars. Aiming for feasibility is not an audacious goal. But 140 feedback champions who work in aid, governance and philanthropy rallied around feasibility at the 2016 Feedback Summit held last Thursday and Friday in Washington, DC.
When people ask about the vision of Insights.US – I can hardly describe it in one sentence. I could start with a sentence like: Inclusive decision making is about integrating stakeholder knowledge into the decision making of an organization. People get this – but the vision is deeper.
Lack of civic engagement is a source of fragility and the potential demise of any democracy. Many governments and organizations have tried to solve this problem by pumping more information and more data at citizens in the name of transparency and engagement. What the government expects in return is feedback and engagement from citizens. But what if that doesn’t work?
In our last op-ed, we argued that voting can put powerful bounds on politicians behavior. But under what circumstances does that happen? It seems to me it’s when there’s a multitude of conversations – not just between voters and politicians, but between and within experts, institutions and media as well.