LabStorm: Measuring “Community” in the Twitterverse
For the past 3 years, Open Contracting Partnership has worked with Marc Maxmeister of Keystone Accountability to measu…
Social Sector Leaders Announce Feedback Principles to Serve By
Feedback in the social sector has arrived. Listening and responding to people’s perceptions, opinions and concerns is not…
3TT: Work With Your HR and Measurement Teams to Improve Your Feedback Loops
How often do you hear from your team or colleagues that collecting and responding to client feedback takes too much time? Time that they don’t have. Or, have you struggled to convince your colleagues that accountability to affected populations is everyone’s business, and not just the responsibility of the MEAL manager? Sound familiar? Let us look at some ways in which we can tap into existing business processes within your organization to make responsiveness a priority..
Feedback in the Classroom
As a student, it’s easy to fall into feeling voiceless. Some days, it feels like everything is holding me back, from administrative bureaucracy and student l
LabStorm: Making Inclusive Housing the Norm
Where We Live NYC is the City of New York’s community-driven process to develop the next chapter of fair housing policy.
LabStorm: Is feedback an important data point?
Why is feedback important? At a recent World Bank Data Day, Accountability Lab and Feedback Labs advocated for feedback
LabStorm: Empowering Families in the Fight Against Poverty
overty Stoplight, created by Fundación Paraguaya, seeks to activate the potential of individuals and families to eliminate multidimensional poverty through a self-evaluation tool. The self-assessment features 50 different poverty indicators.
3TT: From data-to-action: how can we close the feedback loop for Ugandan police services?
Citizen feedback is essential in improving critical public services, in particular in the justice sector of developing countries. Think about the moment you go to a police station to report a crime, or bail out a friend. Imagine that there is no anonymous way in which you could easily share your experience at that station, except for dropping a handwritten note in a wooden suggestion box that never gets em
Britt Lake Appointed CEO of Feedback Labs
We are pleased to announce that the Feedback Labs Board of Directors (including Benilda Samuels of Nurse-Family Partnership, Bryan Simmons of ARCUS Foundation, Jean-Louis Sarbib former CEO of Development Gateway, and Nathaniel Heller of R4D) has enthusiastically elected Britt Lake as the next CEO.
3TT: Behaviour Change in the World of Feedback
Derek ThorneMarch 15, 2017 Why would citizens bother to give feedback? This is something I wrote about last year on…