Africa’s Voices helps government decision-makers, development agencies, service-providers and humanitarians design programmes that are grounded in people’s everyday realities. We do this by combining interactive media, mobile technology, and cutting-edge data and social science to listen intelligently to citizen feedback.
Feedback is the most terrifying, safe thing you can ask for. The process is often misunderstood as deeply personal, or threatens to bring back haunting memories of destructive criticism.
Hey there! I’m Corey Newhouse, the Founder and Principal of
How often do you hear from your team or colleagues that collecting and responding to client feedback takes too much time? Time that they don’t have. Or, have you struggled to convince your colleagues that accountability to affected populations is everyone’s business, and not just the responsibility of the MEAL manager? Sound familiar? Let us look at some ways in which we can tap into existing business processes within your organization to make responsiveness a priority..
As a student, it’s easy to fall into feeling voiceless. Some days, it feels like everything is holding me back, from administrative bureaucracy and student l
Citizen feedback is essential in improving critical public services, in particular in the justice sector of developing countries. Think about the moment you go to a police station to report a crime, or bail out a friend. Imagine that there is no anonymous way in which you could easily share your experience at that station, except for dropping a handwritten note in a wooden suggestion box that never gets em
Derek ThorneMarch 15, 2017 Why would citizens bother to give feedback? This is something I wrote about last year on the Open Government Partnership’s website. To take it a step further, we have to look into behaviour change. For me, behaviour change is most often associated with health or hygiene campaigns – but at Integrity…
Organizations that are taking feedback seriously face a conundrum: they want to solicit more feedback from more people, but know that one more survey isn’t always the best place to start.
As a hub of humanitarian professionals, the Interagency Research and Analysis network aims to make the humanitarian sector more strategic.
The hood, they say, does not always make the monk. But in cases when it actually does and you need to get the real