Issel MassesJune 27, 2019 How do you get feedback in an environment where most people are disillusioned with the system…
Ecosystem Op-Ed blog posts present creative new ideas and visions for the feedback field. They weave together evidence, theory, and lessons learned by the feedback community to discuss current issues in a thoughtful and accessible way. If you would like to suggest a topic for an op-ed or write a guest piece, please reach out to us at [email protected]
Africa’s Voices helps government decision-makers, development agencies, service-providers and humanitarians design programmes that are grounded in people’s everyday realities. We do this by combining interactive media, mobile technology, and cutting-edge data and social science to listen intelligently to citizen feedback.
Feedback is the most terrifying, safe thing you can ask for. The process is often misunderstood as deeply personal, or threatens to bring back haunting memories of destructive criticism.
As I hand over the reins to Britt Lake, our new CEO, I would like to reflect a bit on the amazing journey the Feedback Community has been on together over the last few years.
Hey there! I’m Corey Newhouse, the Founder and Principal of
How often do you hear from your team or colleagues that collecting and responding to client feedback takes too much time? Time that they don’t have. Or, have you struggled to convince your colleagues that accountability to affected populations is everyone’s business, and not just the responsibility of the MEAL manager? Sound familiar? Let us look at some ways in which we can tap into existing business processes within your organization to make responsiveness a priority..
As a student, it’s easy to fall into feeling voiceless. Some days, it feels like everything is holding me back, from administrative bureaucracy and student l
Citizen feedback is essential in improving critical public services, in particular in the justice sector of developing countries. Think about the moment you go to a police station to report a crime, or bail out a friend. Imagine that there is no anonymous way in which you could easily share your experience at that station, except for dropping a handwritten note in a wooden suggestion box that never gets em
We are pleased to announce that the Feedback Labs Board of Directors (including Benilda Samuels of Nurse-Family Partnership, Bryan Simmons of ARCUS Foundation, Jean-Louis Sarbib former CEO of Development Gateway, and Nathaniel Heller of R4D) has enthusiastically elected Britt Lake as the next CEO.
Derek ThorneMarch 15, 2017 Why would citizens bother to give feedback? This is something I wrote about last year on…