Ecosystem Op-Ed blog posts present creative new ideas and visions for the feedback field. They weave together evidence, theory, and lessons learned by the feedback community to discuss current issues in a thoughtful and accessible way. If you would like to suggest a topic for an op-ed or write a guest piece, please reach out to us at [email protected]

Peering into Peer Relationships: Spreading Practice Knowledge

Here at Feedback Labs, we know that feedback is infectious. Over the past year, from blog posts to the annual Feedback Summit, we’ve seen our peer organizations actively engaging in innovative ways to close the loop in their own work. This kind of collective action is vital to the health and prosperity of our sector. Because it is so important, we must continue to press further: How will the ethos of feedback become a sector-wide norm? How do we ensure that people feel capable of implementing the ideas that we believe in so fiercely?

3TT: Getting the best feedback from smart citizens

Mapbox Cities works with communities around the globe to encourage data-driven analysis, improve efficiency, and instill resilience. But smart cities don’t exist without engaged citizens. Establishing a constant stream of feedback from citizens, often with the help of digital tools, is key to making cities more efficient and resilient. Even in a technology driven project, feedback loops bring the human factor into the equation.