Peter Senge explains how reports are not knowledge. Knowledge– defined as the capacity for effective change– requires learning and learning requires failure. To learn, the bank needs to create a safe place for failure.
Feedback Labs met with the World Bank’s Ken Chomitz, co-author of the upcoming World Development Report: Internet for Development. How might ICT change how the World Bank listens to citizens? Can it move away from centrally-planned projects?
We want to know if our social programs are working. But when, really, do we know? And
why do we often make the implicit assumption that positive change is linear across time? Feedback Labs looks at a recent evaluation of the Moving to Opportunity — a program that began in 1994.
How long does it take for someone to hear your feedback and “close the loop”? Look at how our Feedback Labs member compares Uber to other service providers…
In a world that is extremely complicated, small data– surveys and human judgment– can find the holes in the Big Data and provide meaningful insight.
What if citizens could get more information and provide feedback to those responsible for emergency service delivery? Members of Feedback Labs have set up mobile helpdesks to allow people in Nepal do exactly this.
Feedback Labs’ Dennis Whittle spoke at the CECP’s annual meeting in New York
City. Together with Douglas Sabo (VISA), Kim Symon (New Profit) and James Powell (UNICEF), he asked what is the role of technology, data, and citizen feedback for
informing social innovation?
Stories about women raped by soldiers, or old into sexual slavery and trafficked have been documented and used to develop a global conscience about this issue. Global campaigns have produced innovative solutions that include everything from crowdsourcing to programs that help communities understand the dangers and signs of gender based violence.
While we can applaud this progress, we must also recognize that there is still a long way to go if we are going to prevent and eliminate all violence against all women. Despite hundreds of studies that have been collected over the years, there is a huge gap in data about older women’s experiences. In fact, the voices of women over 49 are absent from the conversation about violence against women.
Intermediation is not going away but it is changing and we should all agree that’s for the better. It’s changing in two fundamental ways:
1. Who is intermediating?
2. How are they intermediating?
In the old paradigm, large organizations such as the World Bank, the United Nations, CARE, Save the Children, and the Red Cross hired the experts to i) analyze problems and ii) design solutions. They then iii) mobilized the money to fund those solutions, iv) hired the staff or consultants to deliver the solutions; and then finally v) organized any monitoring and evaluation.
By utilizing data, communities are creating systems that are built for learning in order to change and improve as they go, helping them prioritize resources, identify gaps and match people to the best housing opportunities to fit their needs. This post is the final in a series about the elements of a coordinated assessment and housing placement system (CAHP). This post offers an overview of data collection and communication, which plays a vital role in the housing referral process. We’ll also take another look at Take Down Targets, which are helping to drive results as we push on toward an end to veteran and chronic homelessness.