LabStorms are collaborative brainstorming sessions where a group of organizations come together to help one organization wrestle with a feedback-related challenge. They operate in Chatham House rule, meaning no information will be tied back to a particular attendee, but in these blogs we share the anonymized major learnings from each session. If you would like to participate in an upcoming LabStorm (either in person or by videoconference), please drop Corey a note via [email protected]

LabStorm: Relationship Based Feedback

The Siegel Family Endowment (SFE) has a relationship-driven approach to grant making. They commit to collaboration with their grantees: beginning each grant cycle co-creating an engagement process, writing the proposal with Program Officers, and facilitating three touch points for feedback throughout the grant period.

Labstorm: Feedback is in the Air

Feedback mechanisms at airport security checkpoints, or the entrance of the World Bank, are inviting. The smiley faces clearly display a range of emotions easy to identify. The buttons themselves are just begging to be pushed. It’s visual. It’s intuitive. But does it effectively close the feedback loop?