200 million people in the United States – which includes about 80% of the adult population – are affected by complex health issues. Millions of patients and families deal with the difficult choices surrounding chronic and terminal health…
LabStorms are collaborative brainstorming sessions where a group of organizations come together to help one organization wrestle with a feedback-related challenge. They operate in Chatham House rule, meaning no information will be tied back to a particular attendee, but in these blogs we share the anonymized major learnings from each session. If you would like to participate in an upcoming LabStorm (either in person or by videoconference), please drop Corey a note via [email protected]
In public discussions and representations of the refugee crisis there is often something missing: the voice of refugees themselves.
Feedback mechanisms at airport security checkpoints, or the entrance of the World Bank, are inviting. The smiley faces clearly display a range of emotions easy to identify. The buttons themselves are just begging to be pushed. It’s visual. It’s intuitive. But does it effectively close the feedback loop?
Data is powerful. We use data to answer questions, understand problems, and arrive at better solutions. But when stakeholders are interested in different indicators, it’s no easy task to the kinds of data to gather in the first place.
Facilitator: Nick van PraagMay 12, 2017 Collecting feedback is arguably a first order requirement for a feedback loop. But the Feedback…
At FBL LabStorms, we often focus on building and strengthening feedback loops in direct service. These loops often involve constituents and the organizations they with whom they interface on a daily basis.
International Planned Parenthood Federation (IPPF) is the world’s largest sexual and reproductive health organization, leading a locally owned, globally connected civil society movement that provides and enables services and champions sexual and reproductive health and rights for all. Working with 152 partner organizations to deliver 175 million sexual and reproductive health services in over 45,000 service delivery points in 172 countries in 2015 alone means that systematically gathering client feedback is no small undertaking.
The World Bank’s goal to end extreme poverty and boost shared prosperity cannot be achieved without accessible, understandable, and interoperable data. Prasanna Lal Das and his team at the Trade & Competitiveness Global Practice created TCdata360 to provide just that.
Fundación Carvajal has been serving the most vulnerable families in the Cali and Buenaventura regions of Colombia since 1961. The family foundation, which functions as an operating foundation, takes a unique approach to intervention, focusing on trust building and opportunity identification before designing a program. They recognize that overcoming generational poverty requires a comprehensive and sustained strategy – which includes the voices of those they’re trying to serve.
On February 28th, Feedback Labs debuted our first DataStorm! DataStorms, a new stream of our popular LabStorms, are collaborative brainstorming sessions designed to inspire open dialogue around collecting, analyzing, storing, and exchanging feedback data. Facilitators relate lessons and challenges that feedback data may bring in return for thoughtful ideas, suggestions, and informal peer-review from our community.