Listening on the Ground: Effective Feedback Loops in Humanitarian Contexts
When: Tuesday, September 23rd
Where: OpenGov Hub
1110 Vermont Ave NW, Suite 500
Washington, DC 20005
Feedback Labs and InterAction will co-host a launch event to introduce a recently released resource on effective feedback loops in humanitarian settings to organizations in Washington DC. The guidance document will be of particular interest to practitioners focused on improving participatory monitoring, feedback and accountability systems within aid organizations.
In March 2014, ALNAP and CDA finalized an action-research project that documented what works when establishing and using feedback mechanisms with crisis-affected populations in humanitarian contexts. This research is unique in that it captures learning from both field staff and affected populations who have accessed and used such mechanisms. The research study and practitioners guidance on effectively establishing and using feedback mechanisms was based on extensive desk research and case studies of operational agencies in Sudan, Pakistan and Haiti. The guidance is also available in French, Spanish and Arabic.