The World Bank is a bank– at its core it lends money to developing countries for capital programs. It has tried–to its credit–to be much more than this.
In 1998/1999, it published its flagship World Development Report Knowledge for Development. The report “acknowledges that knowledge, not capital, is the key to sustained economic growth and improvements in human well-being.” It conflates knowledge with technology and information, suggesting that knowledge is like a commodity that can be easily packaged and consumed.
Reports aren’t knowledge. This is what Peter Senge, author of The Fifth Discipline, explained at the World Bank today, sixteen years later.
The room filled with nervous chuckles. There was tacit knowledge that Senge was on to something.
Soon after joining the World Bank, I was socialized to casually use the phrase “knowledge product” as though it meant something. And it did– tacitly, it meant I was working on a glossy-papered publication that likely no one would read.
In 2014, in a strangely transparent meta-analytical exercise, the World Bank issued a report called, Which World Bank Reports are Widely Read? It found that 517 reports were not downloaded at all (between 2008 to 2012).
If reports aren’t knowledge, what is?
According to Senge, knowledge is the capacity for effective action.
Reports, on the other hand, might capture information or insight. You know, best practices and lessons-learned. These things, in themselves, do not constitute capacity for effective action.
interesting article. I agree that reports are not a knowledge product. however, until we are able to define this, in a more tangible, measurable way, documents and reports are always will go into that bin. How do we inventively capture the knowledge capital lend by a project through all the financing done?
the only way, until the bank is able to interpret dollars for effort, thus, amount of learning invested, reports on increased dollar expenditure will always reflect knowledge. the question is how do we know that you have mastered riding a bicycle? Once that is done, the tutor is out of a job….
Thanks so much for your thoughtful feedback!
I think the development industry should generally avoid thinking of “knowledge” as a noun and a commodity. One way I am thinking about it: there is a difference between knowledge and learning. One is static, the other dynamic. We should try to focus more on learning (the dynamic one) because that is what gets results, not necessarily knowledge (the static one). In that sense, we can worry less about “knowledge capture” and more about learning.
You bring up a good point– how do we know when we’ve mastered riding the bicycle? I think there are a few potential indicators– the desired outcomes/impacts are achieved and/or we get positive (and honest) beneficiary/constituent feedback. Some exciting early literature that says there can be a correlation between outcomes and feedback.
interesting article. I agree that reports are not a knowledge product. however, until we are able to define this, in a more tangible, measurable way, documents and reports are always will go into that bin. How do we inventively capture the knowledge capital lend by a project through all the financing done?
the only way, until the bank is able to interpret dollars for effort, thus, amount of learning invested, reports on increased dollar expenditure will always reflect knowledge. the question is how do we know that you have mastered riding a bicycle? Once that is done, the tutor is out of a job….
Thanks so much for your thoughtful feedback!
I think the development industry should generally avoid thinking of “knowledge” as a noun and a commodity. One way I am thinking about it: there is a difference between knowledge and learning. One is static, the other dynamic. We should try to focus more on learning (the dynamic one) because that is what gets results, not necessarily knowledge (the static one). In that sense, we can worry less about “knowledge capture” and more about learning.
You bring up a good point– how do we know when we’ve mastered riding the bicycle? I think there are a few potential indicators– the desired outcomes/impacts are achieved and/or we get positive (and honest) beneficiary/constituent feedback. Some exciting early literature that says there can be a correlation between outcomes and feedback.