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Feedback Labs
Closing feedback loops in aid, philanthropy, nonprofits, and government
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  • Home
  • About Us
    • What is Feedback?
    • Our Mission & Values
    • What We Do
    • Core Principles
    • Team
    • Partners
    • Membership
    • Contact Us
  • Why Feedback Matters
    • Better Outcomes
    • Equity & Justice
    • Information is Power
  • Tools and Training
    • Access Quick Resources
    • Take the Feedback Quiz
    • Learn About the Loop
    • Tools Repository
    • Attend a Crash Course
    • Participate in a LabStorm
    • Feedback Tools Accelerator
    • Feedback Fellowship
    • Feedback in the COVID-19 Response
    • Listening During COVID-19: A Framework for Funders
    • Get Personalized Help
  • Summits
  • Blog

Tag Archives: double loop

The Right to be Wrong?

Ecosystem Op-EdsBy admin2September 21, 2016Leave a comment

“If I had asked people what they wanted, they would have said faster horses.” The iconic pronouncement attributed to Henry Ford is often quoted to support the idea that customers don’t really know what they want.

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