LabStorm: Ask the Right Questions, Reach the Right People
“Imagine a ladder with steps from 0 to 10, with 0 being the worst case scenario and 10 being the best; on which step of the ladder do you currently stand?”
3TT: Listening Better, Taking Action
At LIFT a nonprofit supporting low income families across the US, we recently released a report describing our experience collecting member feedback. Listening Better outlines LIFT’s top ten lessons for designing and implementing a feedback survey targeting the people you serve through your work.