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  • About Us
    • What is Feedback?
    • Our Mission & Values
      • What We Do
      • Core Principles
      • Equity & Inclusion Statement
    • Team
      • Staff
      • Board of Directors
      • Partners
      • Membership
      • Careers
    • Contact Us
  • Why Feedback Matters
    • Better Outcomes
    • Equity & Justice
    • Information is Power
  • Incentives
    • Funder Resources
    • Five Opportunities for Funder Listening
    • Listening During COVID-19: A Framework for Funders
  • Tools & Training
    • Access Quick Resources
      • Tools Repository
      • Take the Feedback Quiz
      • Learn About the Loop
    • Trainings
      • Introduction to Feedback Mini Course
      • Attend a Crash Course
    • Custom Feedback Trainings
  • Community
    • Participate in a LabStorm
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      • Equity & Feedback Fellowship
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      • Feedback Tools Accelerator
    • Membership
    • Summits
  • Blog

Daily Archives: September 21, 2016

The Right to be Wrong?

Ecosystem Op-EdsBy admin2September 21, 2016

“If I had asked people what they wanted, they would have said faster horses.” The iconic pronouncement attributed to Henry Ford is often quoted to support the idea that customers don’t really know what they want.

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