Communities of Practice
Feedback Labs believes that the key to building the feedback field is collaboration. In fact, one of our core values is to be overly collaborative! Communities of Practice allow champions of feedback to connect, share knowledge, and work together to support the social sector to move towards more high-quality listening and feedback from those at the heart of our work.
We currently support two Communities of Practice for funders, nonprofit ratings platforms, and feedback practitioners. Is there a group you’d like to see formed to support your listening practice? Let us know!
Since 2018, the Irritants for Change have helped encourage listening and feedback across the nonprofit sector by:
- Researching the investments and actions that contribute the most to high-quality listening and feedback, so that nonprofits and foundations can ground the listening and feedback practices in strong evidence.
- Creating a shared understanding of the characteristics of high-quality feedback practice with the Core Principles of High-Quality Listening & Feedback.
- Rewarding nonprofits that share their listening practice through How We Listen, a nonprofit feedback self-assessment hosted on GuideStar by Candid that feeds into nonprofit ratings on Charity Navigator.
In the coming years, the Irritants for Change will continue to motivate nonprofits and philanthropy to listen well by:
- Developing new metrics that capture the quality of an organization’s feedback practice
- Evaluating How We Listen data to gain further insights on the state of nonprofit listening
Does this sound like work you’d like to contribute to? Contact Megan Campbell, Senior Director of Programs and Strategy, at [email protected]
