Custom Trainings

Custom Feedback Trainings

Unlock the power of feedback with custom trainings tailored to your organization or network’s needs, skill level, and sector—led by expert facilitators and designed to build lasting listening practices.

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Training Offerings

Every organization’s feedback needs and experiences are different. Feedback Labs offers custom trainings specific to different sectors, geographies, and organization types and tailored to organizations of different skill levels.

From introductory webinars for feedback beginners to in-depth sessions for more advanced practitioners, our trainings are a great addition to capability building initiatives, professional development programs, and nonprofit convenings.

Check out our training offerings
  1. Introduction to Feedback
  2. Feedback Crash Course
  3. Topical Feedback Deep Dives
  4. Feedback Peer-Learning Sessions

Training Offerings

Feedback Summit Jacksonville
Introduction to Feedback

“Practical advice that makes feedback actually valuable for both us and clients. Plus tools for how to increase engagement!”

— Participant, May 2023 – Introduction to Feedback Webinar

This 75-minute session explores the reasons to prioritize feedback in social impact work, including more equitable programmatic outcomes, and introduces the closed feedback loop, a methodology for systematically collecting, analyzing, and responding to feedback from constituents. The session highlights case studies and provides the space for participants to reflect on their current feedback practice.

Feedback Summit Denver
Feedback Crash Course

“The course has been so well organized, and oriented towards ACTIONABLE content. Great support from [the Feedback Labs] team also!”

– Rebecca Dovi, CodeVA, April 2023 – Crash Course

This course is offered as a four-week virtual course or a one-day intensive workshop. Together, we walk step-by-step through a high-quality, equitable, closed feedback loop, sharing practical tips, tools, and examples for each step of the feedback process. Participants engage in personal reflection, small group discussions, and hands-on exercises to develop their feedback skills. The course culminates in the creation of a personalized feedback action plan. Participants also have the option of taking a certification exam at the end of the course to become certified feedback practitioners.

Feedback Summit Denver
Topical Feedback Deep Dives

“Could not possibly be more relevant or more timely for every single one of the nonprofits I work with… And this was great information, presented clearly and by people who clearly understand both evaluation and intersectionality.”

— Participant, October 2023 – Deep Dive on Making Sense of Feedback Through Constituent Dialogue

These interactive 90-minute sessions dive deeper into specific feedback topics that are a priority for your organization or nonprofit community. Deep Dives can serve as standalone sessions or build on each other for advanced learning. Recent deep dive topics have included Feedback as a Tool for Equity, Survey Design & Asking the Right Questions, and Making Sense of Feedback Through Constituent Dialogue, and Feedback for International Development. The sessions use case studies, personal reflection, small group discussions, and live simulations to help participants identify practical strategies to apply within their organizations.

Feedback Summit Denver
Feedback Peer-Learning Sessions

“Peer learning is a great way for people to collaborate and share their successes and struggles and brainstorm together what solutions they can implement.”

— Participant, October 2022 – Jacksonville Peer-Learning Event

Peer-learning sessions are designed for individuals who have experience collecting feedback from constituents of their organizations. Sessions are highly customized to the audience using pre-surveys. During the session, participants share feedback successes, tools, and insights and collaboratively brainstorm around collective feedback challenges. Participants walk away with a crowd-sourced feedback tip sheet for future use.

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“We took part in the Crash Course a little over two years ago as participants, and it really deeply affected the way that we think about feedback at the foundation.”

Sabrina Thornton

T. Rowe Price Foundation