October 4 – 5 | Washington, DC

Feedback Summit 2018: The Expected Thing

At previous Summits, we’ve discussed how feedback is Right Thing, the Smart Thing, the Feasible Thing, and the Powerful Thing to do.

This year, we are going to talk about how to make it the Expected Thing to do. What will it take to get to a tipping point where listening to and acting on feedback from the people we seek to serve becomes the new norm for funders, program designers, and services providers?

What combination of carrots, sticks, and tools are required to reach this tipping point? What can we learn from other successful efforts to build new fields and movements? How can organizations and networks band together and jointly lead something that is bigger than any organization alone can deliver?

Our motto for this year will be “Actions speak louder than words.” Feedback Summit 2018 will be driven by action-oriented leaders in philanthropy, aid, government, impact investing, and frontline service delivery. 

If just talking is your thing, the Summit may not be right for you. If getting field-changing things done – in collaboration with others – is your thing, then join us.

Summit Registration is open – reserve your spot today and help us make feedback the new normal.

Feedback Summit Advisory Board

Benilda Samuels

Nurse Family Partnership
Chief Operations Officer

Brad Dudding

Center for Employment Opportunity
Chief Operating Officer

Bryan Simmons

Arcus Foundation
Vice President Communications

Jeff Nugent

Jeff Nugent & Associates

Nada Zohdy

Open Gov Hub

Highlights: Summit 2017


Missing the Feedback Summit? Read a recap of what happened on Day 1 and Day 2 of the event, what we learned this year, and how we’ll be responding to the community’s feedback in the coming months.

Location and Accommodations

Summit Location

Partnership for Public Service
1100 New York Ave, NW
Suite 200 (take the East elevators)
Washington, DC 20005

Hotel Info

Renaissance Washington, DC Downtown Hotel
999 Ninth Street NW,
Washington, DC 20001
Phone: +1 202-898-9000

Book a room


Metro Center: use the 12th & G Streets exit. At the top of the escalators, turn right to walk north on 12th Street. Cross H Street and turn right on New York Avenue NW. The entrance to 1100 New York Avenue NW is on your right. Use the East elevators to reach the Partnership for Public Service on the 2nd floor.

Gallery Places/Chinatown: exit at 9th and G Streets/National Portrait Gallery. Walk west on G Street for two blocks. Turn right on 11th Street and walk one block. The entrance to 1100 New York Avenue NW is on your right. Use the East elevators to reach the Partnership for Public Service on the 2nd floor.

Parking: If you are driving, there is a parking garage below the conference building, accessible from 12th Street just past H Street. Parking is approximately $20 a day in the cash-only garage. The parking garage opens at 7 a.m.

Dulles International Airport (IAD): Metro Bus 5A picks up from Curb 2E and takes approximately 1 hour to the final stop at L’Enfant Plaza. From there take the Blue, Orange, or Silver Metro line to Metro Center.

Silverline Express Bus picks up from the Arrivals Level at door 4. Transfer at Wiehle-Reston to the Metro silver line and ride directly to Metro Center.

Reagan National Airport (DCA): From Terminal B or C use the pedestrian bridges to take the Metro blue line directly to Metro Center, from terminal A take any airport shuttle to the metro stop at Terminal B or C.

Baltimore-Washington International (BWI): Take a shuttle to the MARC Penn line and ride to Union Station. From there, take the Metro red line to Metro Center.

Feedback Labs Summit is made possible by:

fund for shared insight

Individual Donors

Alan Campbell
Alexis Banks
Andrew Svarre

Britt Lake
Cait O’Connell
David Bonbright
Dennis Whittle
Devon Swift
Donor Name
Duc Tran

Elizabeth Stockton
Frederic Fernholz
Greg Bonin
Hamadoun Cisse
Isabel O’connell
Jayne Fernholz
Jean-Louis Sarbib

Kathryn Blair Alexander
Kathy Stockton
Kellen O’Connell
Llanco Talamantes
Marc M Maxmeister
Margaret VanDeusen
Mary Stockton

Matthew Smith
Megan Campbell
Melanie Campbell
Morgan Malpass
Nathaniel Heller
Sarah Hennessy
Scott Williams
Steven O’Connell

Tim Fernholz
Vovi Coelho
Yvonne Coelho

Do you want to sponsor?

Feedback Labs believes that regular people – whether we call them beneficiaries, constituents, or citizens – should be driving the policies and programs that affect them. The Feedback Summit is a two-day, engaging event that brings together practitioners and experts in aid, philanthropy, governance, and impact investing. The Feedback Summit uniquely positions you to participate in the changing face of development.

This year we need your help to feature frontline practitioners and increase our diversity, equity and inclusion. Contact Meg at summit@feedbacklabs.org to propel us to the tipping point of making feedback the expected thing to do.