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Feedback+Jacksonville Theme: Feedback Evolves

Feedback+Jacksonville will explore the theme “Feedback Evolves” with sub-themes around Listening For Change, Listening Through Crisis, and Listening Beyond. There will be peer-to-peer sessions with some of the best nonprofits, philanthropy, aid, and frontline organizations from the Jacksonville area and across the globe.

Join us March 2-4, 2022 for Feedback+Jacksonville: Feedback Evolves. Get Tickets Now!


Listening For Change – Exploring how organizations are shifting power, centering Diversity Equity & Inclusion, and how feedback is changing the role of philanthropy and funders.

Listening Through Crises – The pandemic has illuminated so many ways that government, nonprofits and philanthropies are failing the communities we were. This topic explores ways our sector can lead in establishing new, more equitable norms, rebuilding and reimaging our societies and not simply returning to the status quo.

Listening Beyond – So we’re listening, great, but what else? What is the future of our field and what innovations are allowing us to better listen, act on feedback and begin to drive change as a sector and close feedback loops?

Session Types


Speakers present a feedback challenge their organization is grappling with and seek feedback through collaborative problem-solving drawing on the experiences and expertise of Summit attendees. (60-75 mins.)


Speakers facilitate interactive and collaborative sessions designed to guide Summit attendees through launching, evolving and improving their feedback practices. (60-75 mins.)


Leading voices in the feedback community present on challenges, topics and new research in our field and include interactive Q&A sessions. (60-75 mins.)

Lightning Talks

These sessions are short showcases of closing the feedback loop. Many of these session presenters are previous Summit speakers and LabStorm presenters updating the community on how they are putting feedback into practice. (5-10 mins.)


PechaKucha means “chit chat” in Japanese. These sessions feature an interactive storytelling format where presenters show 20 images, each for 20 seconds essentially spending 400 seconds to tell a story, with visuals guiding the way. (7 mins)

Interactive Exhibit

Presenters exhibit art, story collectives, posters or even unveil their new branding or website.

Product or Tool Announcement

These sessions allow presenters to announce or demonstrate their feedback-related tool or product. These sessions are generally interactive and feature live demonstrations of the tool, platform or service. (5-20 mins.)


Day 1 – March 2, 2022

  • 8:00 – 9:00 Breakfast & Registration
  • 9:00 – 10:0 Welcome and Opening Plenary
  • 10:15 – 11:30 Morning Sessions
  • 12: – 1:30 Lunch
  • 2:00 – 4:00 LabStorms
  • 5:00 – 7:00 Onsite Reception

Day 2 – March 3, 2022

  • 8:00 – 9:00 Breakfast & Registration
  • 9:00 – 11:30 Morning Sessions
  • 11:30 – 12:30 Lunch
  • 12:30 – 3:30 Afternoon Sessions
  • 3:30 – 4:30 Closing Plenary

Day 3 – March 4, 2022 (Optional)

  • 8:00 – 12:00 Volunteering & Hosted Service Projects Around Jacksonville

Event Host

feedback labs logo

Feedback Labs is a nonprofit that believes people are the best experts in their own lives and should ultimately drive the policies and programs that impact their lives. Launched in 2014 with eight founding organizations, Feedback Labs is now joined by hundreds of organizations that represent nonprofits, foundations, local governments, and aid agencies. These members are working together to build a norm around listening and acting on feedback from those we seek to serve. The feedback community believes that when done right, listening and responding to feedback can be a strong force for increased equity in the world and getting better results to improve people’s lives.

Presenting Sponsor

DuPont fund

Feedback+Jacksonville is made possible through the support of The Jessie Ball duPont Fund. The Fund encourages its grantees to center the feedback of the communities they serve and is expanding access and creating opportunity by investing in people, organizations and communities in Florida and beyond.

The Jessie Ball duPont Fund is a private foundation that works to expand access to opportunity and create inclusive growth for the people, organizations and communities that Jessie Ball duPont knew and loved. We envision a world in which every member of those communities feels they belong, and is engaged in shaping the future of their community. Our work focuses on increasing equitable access to opportunities and resources for members of society who have historically been excluded, and placemaking to build stronger communities where all voices are heard and valued.

Learn more about The Jessie Ball duPont Fund.

To learn more about sponsorship opportunities, contact [email protected].

Meet the 2022 Summit Advisory Committee

Each year since we shifted our Summits from being DC-based to hosting them in cities worldwide, we have assembled a committee to advise the Feedback Labs team on planning a world-class event. Advisors have deep roots in their city and ensure that the Summit reflects the voices of each Feedback+ location. Advisory Committee members are leaders in their fields, civically engaged, but most importantly, care about listening to the folks they aim to serve and want the opportunity to influence the nonprofit and philanthropy sectors in Jacksonville and greater Florida.

Katie Ensign

Katie Ensign
Jessie Ball duPont Fund

Katie Ensign

Vice President for Placemaking and Administration, Jessie Ball duPont Fund

Katie Ensign serves as Vice President for Placemaking and Administration for the Jessie Ball duPont Fund, a private foundation located in Jacksonville, Florida. The Fund’s work focuses on equity and placemaking to create communities of belonging for the people and places that Jessie Ball duPont knew and loved. Katie oversees the Fund’s placemaking strategy as well as serving as lead program officer for Jacksonville and Port St. Joe, FL. She also assists the president with administrative duties.

Prior to joining the Fund in 2010, Katie served as President and CEO of Florida Philanthropic Network, and before that, as Vice President of Programs for the Nonprofit Center of Northeast Florida.Ms. Ensign holds a BA in Psychology from Denison University.

Lymari Benitez

Lymari Benitez, Ph.D.
Pace Center for Girls

Lymari Benitez, Ph.D.

Pace Center for Girls

Lymari Benitez, Ph.D., joined Pace Center for Girls in June 2015. As the Senior Director of Program Information and Impact, she uses information to support 22 communities in Florida and Georgia to help girls at high risk of involvement with the juvenile justice system change their life trajectory. Before joining Pace, she served as the lead evaluator of the Statewide System of Care Expansion Initiative for Children and Youth supported by the Tennessee Department of Mental Health and Substance Abuse Services. She also worked at Harlem Children’s Zone, a community-based organization dedicated to children’s healthy development in Central Harlem, where she led program evaluation activities. Her education includes a doctorate in environmental psychology from the City University of New York and a master’s degree in industrial/organizational psychology from the University of Puerto Rico.


Sabeen Perwaiz
Florida Nonprofit Alliance

Sabeen Perwaiz

Florida Nonprofit Alliance

Sabeen Perwaiz is President & CEO of Florida Nonprofit Alliance where she strengthens, promotes and advocates on behalf of Florida’s nonprofit sector. During her tenure, FNA released Florida’s first nonprofit economic impact report, individual giving report and nonprofit compensation survey. Prior to joining the organization, Perwaiz was a researcher for Vital Voices Global Partnership, served as Special Projects Manager for Pace Center for Girls, implemented an Early Childhood Education program with Aide et Action in Phnom Penh, Cambodia, and led the Earn Up initiative for the Jacksonville Chamber of Commerce.

Since 2012, Perwaiz has led the all volunteer team for TEDxJacksonville. She is on the board of directors of the United Way of Northeast Florida. Perwaiz serves on the steering committee for Women’s Giving Alliance and is a member of the Jacksonville Women’s Network. She is a graduate of Leadership Jacksonville and Leadership Florida Connect. Perwaiz has been named an Aspen Ideas Scholar, Woman of Influence, 40 under 40 and a National Business Journal Influencer. She has also received a One Jax Humanitarian award. In 2018, Perwaiz was appointed to Florida’s Commission on Community Service.

Perwaiz earned a bachelor’s degree in Psychology and pre-medicine from City College of New York and her master’s in International Development from the University of Birmingham in the UK. An avid traveler, Perwaiz has visited over 42 countries and hopes to visit at least 100 in her lifetime. She and her husband, Asghar, are proud parents of Raza and Ayah.

Shawana Brooks

Shawana Brooks
6 ft Away Gallery

Shawana Brooks

6 ft Away Gallery

Shawana Brooks is a curator, gallerist, spoken word poet, memoirist, and public speaker whose art revolves around personal storytelling fused to issues of race, equity, and medical and maternal concerns. She has utilized representation as an amplifier for over five years as a cultural producer through her award-winning curation and artist activism.

She amplifies awareness of Black and other marginalized minority artists (BIPOC) and creates intentional, accessible spaces for public art for visual storytelling to create work that reflects each artist’s artistic interests while connecting to the social issues of under-resourced communities.

Jenny O'Donnell

Jenny O’Donnell

Jenny O’Donnell

Jacksonville Care Connect

For the past 20 years, Jenny O’Donnell has served in various capacities managing programs for non-profit organizations locally as well as internationally. She has vast experience in the areas of volunteer a bvnd community engagement as well as launching program start-ups and new initiatives. She has had the opportunity to lead programs within outstanding service organizations such as Habitat for Humanity International, HandsOn Jacksonville, United Way of Northeast Florida, AmeriCorps and Episcopal Children’s Services.

Since November, 2020 she has served as the Administrator for JaxCareConnect, a collaborative initiative that connects uninsured, under-resourced residents of Duval County to health care through a network of free and charitable clinics. She is also a dedicated Guardian Ad Litem volunteer and advocates for children in the dependency court system. When she is not working or volunteering, Jenny enjoys spending her time with family, traveling and exploring new foods!

Dan Foley
City Year Jacksonville

Dan Folley

City Year Jacksonville

Dan Foley serves as Senior Vice President, Enterprise Planning for City Year Inc. Beginning as an AmeriCorps Member and Student Success Coach supporting middle school students in the Bronx, over the last 13 years, Dan has led City Year in various capacities at its New York, Los Angeles, and Jacksonville locations; most recently as Executive Director & Vice President of City Year Jacksonville. He currently serves on City Year’s National Senior Leadership Team and National Equity Council.

Dan has developed deep roots in the Jacksonville Community through his service as a Leadership Jacksonville Alum, Leadership Florida Alum, Weaver Philanthropic Initiative Alum, steering committee member for Jacksonville’s Urban Education Symposium, member of WJCT’s Community Advisory Board, and former Big Brother through BBBS of Northeast Florida. Dan earned his BS in Biology from Seton Hall University and his Executive Master’s in Public Administration with the Fels Institute of Government at the University of Pennsylvania.

Summit Venue

Our 2022 Summit will be held at the Jessie Ball duPont Center (the “Jessie”). Located in the heart of downtown Jacksonville, The Jessie brings together the community and its nonprofits in a setting that appreciates the rich history of the area while responding to the demands of today. Housed in one of Jacksonville’s architectural jewels — the former Haydon Burns Library — the Jessie provides offices for nonprofits and work and gathering spaces for the community in an energy-efficient environment with state-of-the-art technology.

Jessie Ball Dupont Center

Jessie Ball duPont Center
40 East Adams Street, Jacksonville, FL 32202-3302
(904) 240-4560

Our Summit host venue does not feature guest rooms, and your ticket price does not include accommodations; however, the below hotels options offer competitive rates for travelers. Attendees are free to seek accommodations at the hotel of their choice or seek other lodgings.

jacksonville fl

Get to Know Jacksonville, Florida

Ranked as one of the nation’s most value-friendly travel destinations, Jacksonville, Florida, is home to 22 miles of relaxing beaches, unforgettable eco-adventures, world-class public art, deep-rooted history, exciting attractions, and the best dining scene in the region. Get Summit Tickets.

Health and Safety

Your health and safety while attending Feedback+ are of the utmost importance to our team. We will continue to monitor relevant federal and local guidance and in consultation with our Advisory Committee and Feedback Labs members, will update our safety protocols shortly.

Summit highlights 2018

Feedback Labs Member Perks

Feedback Labs Premium Members enjoy a 50% discount on one Feedback+ Summit ticket and 10% off additional attendees from their organization. Visit to find out more.

Call for Proposals

We are currently accepting proposals for plenary and breakout sessions speakers for our 2022 Summit.

Feedback+Jacksonville: Feedback Evolves is a two-day event from March 2-3, 2022 with an optional half-day on March 4th dedicated to service and volunteering in our host city. After more than a year of virtual experiences due to Covid-19 precautions, our in-person 2022 Summit will ignite community experimentation and collaboration about putting constituent feedback into practice. We recently closed the first round call for Feedback+Jacksonville presenter applications, however, are still accepting submissions for consideration. Speakers who are selected to present at Feedback+Jacksonville will receive a Summit ticket at a 20% discount.*
(Discounts and offers cannot be combined. We will honor the highest discount available to ticket purchasers.)

Proposals must be submitted online and received by October 15, 2021 to be considered. Applicants will be notified of final selections by November 15, 2021.

Submissions may address any topic relevant to Feedback, Listening, Constituent Voice, Civic Engagement and the broader fields of learning and public engagement with feedback. We especially encourage you to think about current circumstances, capabilities, and priorities in the field, including consideration of one or more of the following topics:

Listening For Change

Exploring how organizations are shifting power, centering Diversity Equity & Inclusion, and how feedback is changing the role of philanthropy and funders.

Listening Through Crises

The pandemic has illuminated so many ways that government, nonprofits and philanthropies are failing the communities we were. This topic explores ways our sector can lead in establishing new, more equitable norms, rebuilding and reimaging our societies and not simply returning to the status quo.

Listening Beyond

So we’re listening, great, but what else? What is the future of our field and what innovations are allowing us to better listen, act on feedback and begin to drive change as a sector and close feedback loops?

Historically, selected presenters have created engaging and interactive presentations, steering away from PowerPoint presentations. Feedback Labs is committed to incorporating diverse perspectives within each session and across the entire Summit. We invite applicants through their proposal to describe how your session represents diverse perspectives, individually and organizationally. There is no single way to address this requirement, but consider the following dimensions of diversity:

  • Range of personal identities (e.g., age, ethnicity, race, gender identity and expression, sexual orientation, ability, nationality)
  • Variety of career stages and job roles
  • Organizations of all types, sizes, and geographies
  • Variety of perspectives and topical viewpoints
  • Content explicitly focused on diversity, equity, accessibility, inclusion, and representation.

Please note that the submission form will also ask for you to optionally self-identify on several demographic questions that will be used by Feedback Labs, in aggregate, to assess our performance against our stated values. These additional questions are optional and will not be used in the review of your proposal.

We encourage applicants to reach out to our team at [email protected] with any questions or accommodations requests.

*Summit attendees cannot combine discounts or offers. Feedback Labs will honor the highest discount available to ticket purchasers. 


In an effort to lessen financial barriers and create a more accessible experience, we are fundraising to sponsor grassroots leaders to attend Feedback+Jacksonville. 

Your support will enable front-line practitioners and grassroots leaders from smaller organizations to share and improve their feedback practices. Supporting this project will enable them to access training, resources, networking opportunities, and conferences offered by Feedback Labs and the broader feedback community, such as the Feedback+Jacksonville Summit.

Donate now!