Feedback + summit logo

Thank you for joining us at Feedback+Jacksonville: Feedback Evolves!

Feedback+Jacksonville will explore the theme “Feedback Evolves” with sub-themes around Listening For Change, Listening Through Crisis, and Listening Beyond. There will be peer-to-peer sessions with some of the best nonprofits, philanthropy, aid, and frontline organizations from the Jacksonville area and across the globe.

Feedback+Jacksonville Recap Video


Listening For Change – Exploring how organizations are shifting power, centering Diversity Equity & Inclusion, and how feedback is changing the role of philanthropy and funders.

Listening Through Crises – The pandemic has illuminated so many ways that government, nonprofits and philanthropies are failing the communities we were. This topic explores ways our sector can lead in establishing new, more equitable norms, rebuilding and reimaging our societies and not simply returning to the status quo.

Listening Beyond – So we’re listening, great, but what else? What is the future of our field and what innovations are allowing us to better listen, act on feedback and begin to drive change as a sector and close feedback loops?

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For Blackberry or Windows Phone, Click here

For feature details, visit Whova




Feedback Labs is committed to the well-being of its community. To ensure the health and safety of all participants, attendees will be required to show proof that they are fully vaccinated or that they have received a negative test result for COVID-19 within 48 hours before arriving at the conference venue. Additionally, participants are required to wear masks while indoors during the event unless actively eating, drinking, or presenting their individual session. See our full COVID-19 health and safety policies here.

We will continue to monitor and update safety precautions for Feedback+Jacksonville regularly informed by guidance from the CDC, local public health authorities, the venue, and participants. We reserve the right to modify these policies at any time given the rapidly changing nature of the pandemic.

Feedback+Jacksonville Crash Course

Are you new to facilitating feedback in your work? Or looking to brush up on feedback practices before the Summit? Then join us for the one-day Feedback Crash Course in Jacksonville! 

This fast-moving, hands-on training will equip you with the knowledge, skills, and tools you need to listen to and respond to feedback from the people you seek to serve. Throughout the day, you will hone your understanding of the phases of the feedback loop–buy-in, design, collect, analyze, dialogue, and course correct–while tackling your own feedback challenge. Participants will receive mentorship from experienced practitioners, engage with case studies, and collaborate with peers.


By the end of the day, participants will be able to:

  1. Articulate the value of feedback and describe each of the stages of the loop;
  2. Design a concrete, minimum viable, unflashy closed feedback loop; and
  3. Feel like they can really get started!


The Crash Course will take place on Tuesday, March 1, 2022, 9 am – 5 pm. A light breakfast and lunch will be provided. Get tickets to the Crash Course! 

Event Host

feedback labs logo

Feedback Labs is a nonprofit that believes people are the best experts in their own lives and should ultimately drive the policies and programs that impact their lives. Launched in 2014 with eight founding organizations, Feedback Labs is now joined by hundreds of organizations that represent nonprofits, foundations, local governments, and aid agencies. These members are working together to build a norm around listening and acting on feedback from those we seek to serve. The feedback community believes that when done right, listening and responding to feedback can be a strong force for increased equity in the world and getting better results to improve people’s lives.

Presenting Sponsor

Jessie Ball DuPont fund logo

Feedback+Jacksonville is made possible through the support of The Jessie Ball duPont Fund. The Fund encourages its grantees to center the feedback of the communities they serve and is expanding access and creating opportunity by investing in people, organizations, and communities in Florida and beyond.

The Jessie Ball duPont Fund is a private foundation that works to expand access to opportunity and create inclusive growth for the people, organizations, and communities that Jessie Ball duPont knew and loved. We envision a world in which every member of those communities feels they belong and is engaged in shaping the future of their community. Our work focuses on increasing equitable access to opportunities and resources for members of society who have historically been excluded, and placemaking to build stronger communities where all voices are heard and valued.

Learn more about The Jessie Ball duPont Fund.

To learn more about sponsorship opportunities, contact [email protected].

Meet the 2022 Summit Advisory Committee

Each year since we shifted our Summits from being DC-based to hosting them in cities worldwide, we have assembled a committee to advise the Feedback Labs team on planning a world-class event. Advisors have deep roots in their city and ensure that the Summit reflects the voices of each Feedback+ location. Advisory Committee members are leaders in their fields, civically engaged, but most importantly, care about listening to the folks they aim to serve and want the opportunity to influence the nonprofit and philanthropy sectors in Jacksonville and greater Florida.

Katie Ensign

Katie Ensign
Jessie Ball duPont Fund

Katie Ensign

Vice President for Placemaking and Administration, Jessie Ball duPont Fund

Katie Ensign serves as Vice President for Placemaking and Administration for the Jessie Ball duPont Fund, a private foundation located in Jacksonville, Florida. The Fund’s work focuses on equity and placemaking to create communities of belonging for the people and places that Jessie Ball duPont knew and loved. Katie oversees the Fund’s placemaking strategy as well as serving as lead program officer for Jacksonville and Port St. Joe, FL. She also assists the president with administrative duties.

Prior to joining the Fund in 2010, Katie served as President and CEO of Florida Philanthropic Network, and before that, as Vice President of Programs for the Nonprofit Center of Northeast Florida.Ms. Ensign holds a BA in Psychology from Denison University.

Lymari Benitez

Lymari Benitez, Ph.D.
Pace Center for Girls

Lymari Benitez, Ph.D.

Pace Center for Girls

Lymari Benitez, Ph.D., joined Pace Center for Girls in June 2015. As the Senior Director of Program Information and Impact, she uses information to support 22 communities in Florida and Georgia to help girls at high risk of involvement with the juvenile justice system change their life trajectory. Before joining Pace, she served as the lead evaluator of the Statewide System of Care Expansion Initiative for Children and Youth supported by the Tennessee Department of Mental Health and Substance Abuse Services. She also worked at Harlem Children’s Zone, a community-based organization dedicated to children’s healthy development in Central Harlem, where she led program evaluation activities. Her education includes a doctorate in environmental psychology from the City University of New York and a master’s degree in industrial/organizational psychology from the University of Puerto Rico.


Sabeen Perwaiz
Florida Nonprofit Alliance

Sabeen Perwaiz

Florida Nonprofit Alliance

Sabeen Perwaiz is President & CEO of Florida Nonprofit Alliance where she strengthens, promotes and advocates on behalf of Florida’s nonprofit sector. During her tenure, FNA released Florida’s first nonprofit economic impact report, individual giving report and nonprofit compensation survey. Prior to joining the organization, Perwaiz was a researcher for Vital Voices Global Partnership, served as Special Projects Manager for Pace Center for Girls, implemented an Early Childhood Education program with Aide et Action in Phnom Penh, Cambodia, and led the Earn Up initiative for the Jacksonville Chamber of Commerce.

Since 2012, Perwaiz has led the all volunteer team for TEDxJacksonville. She is on the board of directors of the United Way of Northeast Florida. Perwaiz serves on the steering committee for Women’s Giving Alliance and is a member of the Jacksonville Women’s Network. She is a graduate of Leadership Jacksonville and Leadership Florida Connect. Perwaiz has been named an Aspen Ideas Scholar, Woman of Influence, 40 under 40 and a National Business Journal Influencer. She has also received a One Jax Humanitarian award. In 2018, Perwaiz was appointed to Florida’s Commission on Community Service.

Perwaiz earned a bachelor’s degree in Psychology and pre-medicine from City College of New York and her master’s in International Development from the University of Birmingham in the UK. An avid traveler, Perwaiz has visited over 42 countries and hopes to visit at least 100 in her lifetime. She and her husband, Asghar, are proud parents of Raza and Ayah.

Shawana Brooks

Shawana Brooks
6 ft Away Gallery

Shawana Brooks

6 ft Away Gallery

Shawana Brooks is a curator, gallerist, spoken word poet, memoirist, and public speaker whose art revolves around personal storytelling fused to issues of race, equity, and medical and maternal concerns. She has utilized representation as an amplifier for over five years as a cultural producer through her award-winning curation and artist activism.

She amplifies awareness of Black and other marginalized minority artists (BIPOC) and creates intentional, accessible spaces for public art for visual storytelling to create work that reflects each artist’s artistic interests while connecting to the social issues of under-resourced communities.

Jenny O'Donnell

Jenny O’Donnell

Jenny O’Donnell

Jacksonville Care Connect

For the past 20 years, Jenny O’Donnell has served in various capacities managing programs for non-profit organizations locally as well as internationally. She has vast experience in the areas of volunteer a bvnd community engagement as well as launching program start-ups and new initiatives. She has had the opportunity to lead programs within outstanding service organizations such as Habitat for Humanity International, HandsOn Jacksonville, United Way of Northeast Florida, AmeriCorps and Episcopal Children’s Services.

Since November, 2020 she has served as the Administrator for JaxCareConnect, a collaborative initiative that connects uninsured, under-resourced residents of Duval County to health care through a network of free and charitable clinics. She is also a dedicated Guardian Ad Litem volunteer and advocates for children in the dependency court system. When she is not working or volunteering, Jenny enjoys spending her time with family, traveling and exploring new foods!

Dan Foley
City Year Jacksonville

Dan Folley

City Year Jacksonville

Dan Foley serves as Senior Vice President, Enterprise Planning for City Year Inc. Beginning as an AmeriCorps Member and Student Success Coach supporting middle school students in the Bronx, over the last 13 years, Dan has led City Year in various capacities at its New York, Los Angeles, and Jacksonville locations; most recently as Executive Director & Vice President of City Year Jacksonville. He currently serves on City Year’s National Senior Leadership Team and National Equity Council.

Dan has developed deep roots in the Jacksonville Community through his service as a Leadership Jacksonville Alum, Leadership Florida Alum, Weaver Philanthropic Initiative Alum, steering committee member for Jacksonville’s Urban Education Symposium, member of WJCT’s Community Advisory Board, and former Big Brother through BBBS of Northeast Florida. Dan earned his BS in Biology from Seton Hall University and his Executive Master’s in Public Administration with the Fels Institute of Government at the University of Pennsylvania.

Summit Venue

Our 2022 Summit will be held at the Jessie Ball duPont Center (the “Jessie”). Located in the heart of downtown Jacksonville, The Jessie brings together the community and its nonprofits in a setting that appreciates the rich history of the area while responding to the demands of today. Housed in one of Jacksonville’s architectural jewels — the former Haydon Burns Library — the Jessie provides offices for nonprofits and work and gathering spaces for the community in an energy-efficient environment with state-of-the-art technology.

Jessie Ball Dupont Center

Jessie Ball duPont Center
40 East Adams Street, Jacksonville, FL 32202-3302
(904) 240-4560

Our Summit host venue does not feature guest rooms, but we have negotiated competitive rates at two nearby hotels. Please remember to book early, as there are limited rooms available for attendees of Feedback+Jacksonville. Attendees are free to seek accommodations at the hotel of their choice or seek other lodgings.

As of February 8, 2022, the discount period for hotel bookings has passed. 

jacksonville fl

Get to Know Jacksonville, Florida

Ranked as one of the nation’s most value-friendly travel destinations, Jacksonville, Florida, is home to 22 miles of relaxing beaches, unforgettable eco-adventures, world-class public art, deep-rooted history, exciting attractions, and the best dining scene in the region. Curious to explore more? Download our “Things to do in Jacksonville” guide here.

Summit highlights 2018

Feedback Labs Member Perks

Feedback Labs Premium Members enjoy a 50% discount on one Feedback+ Summit ticket and 10% off additional attendees from their organization. Visit to find out more.


What are the conference COVID-19 health and safety policies?

Feedback Labs takes the health and safety of its community very seriously, and every effort has been taken to minimize the risk of COVID-19 transmission during the event.  Summit attendees must be fully vaccinated against COVID-19 or provide a negative test result taken within 48 hours before arriving at the Summit. Additionally, masks must be worn indoors unless actively eating or drinking. Full COVID-19 safety policies and FAQs can be seen here.

Are reduced-priced tickets to Feedback+Jacksonville available?

We’ve kept ticket prices as low as possible to allow for as much access to the event as possible while still being able to cover our costs. We offer a number of discounts, including 20% off for speakers at the event and 50% discounts for Feedback Labs Premium Members. You can find out more about becoming a Premium Member here. Additionally, there are a limited number of scholarships available to cover the cost of attendance. You can find out more and apply here.

How will I receive my registration confirmation when I register online?

You will receive a confirmation email from Eventbrite once your purchase is processed.

Can I attend part of Feedback+ but not the full 2.5 days?

You are welcome to attend part of the Feedback+Jacksonville if you are unable to stay for the full 2.5 days, but we are unable to offer single-day or discounted tickets. Attendees will deepen their understanding and skills regarding feedback as the Feedback+Jacksonville summit progresses so we strongly recommend full attendance.

Do you offer refunds?

Refunds (minus Eventbrite’s fee) are available upon written request until December 31, 2021. Refunds are not available after this point.

Do you offer student discounts?

Feedback Labs is unable to offer a student discount at this time, but we do offer free and reduced-price tickets for volunteers! If you are interested in volunteering at the event, please apply here.

Do I need to rent a car?

No car rental is necessary unless you’d like an opportunity to explore the greater Jacksonville area on your own. Shuttles, taxis, and Ubers/rideshare options are available to take you between the airport and the Summit venue. Both hotels where Feedback+Jacksonville attendees receive discounted rates are within a few blocks of the conference venue.

Who do I talk to if I require special accommodations?

We are happy to assist any attendees who may need different accommodations. Please reach out to [email protected] to let us know how we can help make your experience most comfortable.

What is the Feedback+Jacksonville dress code?

Like most professional conferences, we suggest dressing in smart casual or business casual attire during the plenary and breakout sessions.

Who do I contact if I have more questions?

Feel free to send any additional questions you might have to [email protected]

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For Blackberry or Windows Phone,Click here
For feature details, visit Whova

Listening For Change

Exploring how organizations are shifting power, centering Diversity Equity & Inclusion, and how feedback is changing the role of philanthropy and funders.

Listening Through Crises

The pandemic has illuminated so many ways that government, nonprofits and philanthropies are failing the communities we were. This topic explores ways our sector can lead in establishing new, more equitable norms, rebuilding and reimaging our societies and not simply returning to the status quo.

Listening Beyond

So we’re listening, great, but what else? What is the future of our field and what innovations are allowing us to better listen, act on feedback and begin to drive change as a sector and close feedback loops?


In an effort to lessen financial barriers and create a more accessible experience, we are fundraising to sponsor grassroots leaders to attend Feedback+Jacksonville. 

Your support will enable front-line practitioners and grassroots leaders from smaller organizations to share and improve their feedback practices. Supporting this project will enable them to access training, resources, networking opportunities, and conferences offered by Feedback Labs and the broader feedback community, such as the Feedback+Jacksonville Summit.

Donate now!