Supporting philanthropy and nonprofits to listen and act on feedback in high-quality ways.
Listening and feedback are essential because, quite simply, none of us have all the answers. We’re not experts on other people’s lives, and the best way to truly understand what’s needed is to listen.
Listening and feedback can help support equity and inclusion by demonstrating respect for people and their opinions, recognizing their value as partners in the decision-making process.
When done well, feedback and listening are essential and powerful tools that lead to better programmatic outcomes.
Feedback and listening can be incorporated by organizations big and small, thanks to easy-to-use tools that collect insights from people at scale.
Feedback Labs supports our community to listen and act on feedback from the people at the heart of their work.

We’re expanding our network to better influence funders both in the U.S. and globally. We’re refining our messaging and creating practical tools for effective listening. Additionally, we’re advocating for metrics that prioritize equity and inclusion.

We are providing training and tools for nonprofits on delivering high-quality feedback, addressing current trends like AI and depolarization, and exploring new growth areas to scale training globally.

We are fostering strong networks of philanthropic and nonprofit organizations to enhance high-quality feedback and listening, and creating inclusive spaces in the field that promote learning and connection. Utilizing our communication channels to engage and educate our feedback community. Developing organizational champions who excel in feedback practices and lead advancements in the field.