Zack Tan


Strategy Intern

Zhong Chen Tan, known by many simply as Zack, is a rising junior at New York University Abu Dhabi. He works closely with the Irritants and the Feedback Incentive Learning Group to explore ways of strengthening incentives for nonprofits and funders to listen well to their constituents. He also works to consolidate, analyze, and disseminate the insights gained from these groups so far.

As a Social Research and Public Policy major who believes strongly in the value of the ethnographic method in empowering communities, Feedback Labs’ ethos appeals strongly to him. He has done coursework in public health, development studies, and humanitarian aid, impressing upon him the necessity of combining good intentions with deep listening and feedback loops. His on-campus role as a peer counsellor with the Health Promotion Office also showed him the impactful nature of active listening. Previously, he was an Innovations Intern with Catalyst 2030 and a UN Online Volunteer with various UN agencies, giving him insight into how social impact work worldwide could be enhanced with effective feedback loops.

In his spare time, Zack loves to run, do parkour, travel, read, and learn languages. He is currently fluent in English and Mandarin, and is working to improve his intermediate-level Arabic (MSA), French, Spanish, and Korean.

Core Belief

Never attribute to malice that which is sufficiently explained by ignorance

Feedback Superpower

Seeing each individual as more than the sum of the stereotypes about them

Management Mantra

Err on the side of caution when communicating