Three Things Thursdays

What Agile Software Development Taught Me About Feedback

Coming from the world of technology to work in international development, I had to discard…

What to Do When You and Your Citizens Have Different Priorities

It cannot be disputed any longer: citizens’ participation in governance is vitally important. Integrating citizen…

Choreographing a Blindfolded Reveal

Participants have a pretty good idea of what is working and what isn’t in the…

Resist the Temptation of the Big Reveal

A few years ago we had a novel idea—what if we could reward organizations that…

You Name, We Fame: Citizen Feedback in Action

We recently completed our global Integrity Idol campaign – an annual TV show and citizen…

Listening Better, Taking Action

At LIFT a nonprofit supporting low income families across the US, we recently released a…

How to keep your New Year’s Resolutions

Many of us have already given up on our New Year's’ Resolutions and we are…

Grown Up Feedback

As the year runs down we’re in a reflective mood at Feedback Labs. It’s been…

Shoulder to Shoulder

I recently published the latest paper in AGI’s Art of Delivery series. That paper, Shoulder…

Risk-taking in Real-time

Last month, more than 140 feedback enthusiasts gathered in Washington DC at the second annual…