FEEDBACK FUNDAMENTALS

Welcome to Feedback Fundamentals. As the FBL team gears up for Feedback Summit 2017 (have you gotten your ticket yet?) we’ll be getting back to the basics and highlighting what it means to “close the loop.” Whether you’re well versed in the jargon or new to the feedback community, this series will introduce you to ideas, frameworks, tools and approaches that we believe are essential for a strong feedback practice. Feedback Fundamentals is all about building a strong core and realizing a vision of listening to the people you seek to serve.

Feedback Fundamentals: Course Correct

Last time, we examined dialogue- the step in which you…

Feedback Fundamentals: Dialogue

Last time, we examined analyze - the step in which…

Feedback Fundamentals: Analyze

Congratulations! You have collected feedback from your beneficiaries! You’re probably…
Feedback Loop - Collect

Feedback Fundamentals: Collect

Welcome to Feedback Fundamentals. As the FBL team gears up…
Feedback Loop Design

Feedback Fundamentals: Design

Feedback Fundamentals is all about building a strong core and…
Feedback Loop

Feedback Fundamentals: Buy-In

Last time, we examined design – the step in which…

Feedback Fundamentals: Right, Smart, Feasible

We’ve defined what we think a closed feedback loop is…